Windows 10: Upgrade from Windows11 home to Windows 11 Pro Failed.

I bought an Acer Aspire Evro 16 with Windows 11 Home pre installed.I have paid £119.99 to Microsoft store, order number 3548372093, to upgrade to Windows 11 Pro. When I tried to perform the upgrade it produced the error 0x80070490. Where do I go to resolve this situation?

:)

 

Windows 11 Pro Upgrade from Windows 10 Pro Edition

No but after it installed the malfunctioning Windows 11 upgrade it was listed as Windows 11 Pro. Microsoft Windows support advised I reinstall Windows 10 Pro and said that Windows 11 is really only meant for new PC's that come with it preinstalled. MSI website doesn't list my 2020 GT76 Titan dt-039 notebook on their Windows 11 upgrade eligibility list so I guess that's why the Windows 11 Pro upgrade failed. I suggest being careful with trying the Windows 11 upgrade despite it stating my notebook was capable of running Windows 11 it was wrong. Luckily I have the original Windows 10 Pro USB Flash drive because the Windows 11 Pro upgrade was so incomplete I had no way of reverting notebook back to Windows 10 without reinstalling from a USB Flash.

 

Unable to upgrade Windows 11 Home to 11 Pro

Thanks much, Dave, indeed it was a big job.

Clean install of Windows 11 from a bootable USB helped to Activate the Pro.

Just to summarize what was done:

1. Took backup of the drives and save some on cloud.
   
2. Installed the Media creation tool app as you suggested (https://www.microsoft.com/software-...t=Windows 11 Installation-,Media,-If you want)
   
3. Connected the USB and ran the application and downloaded the Windows 11.
   
   1. additional thing which I had to do is to install WLAN driver to the USB in advance, to have the WIFI option available as it was required to connect to a network to download the latest windows features while reinstalling the Windows, and Wi-Fi option was not available.
      
4. Turned off the 'Secure boot' from the BIOS menu.
   
5. Changed the 'Boot Order' in the BIOS menu to first use the USB Boot.
   
6. Saved and Exit, which triggered Restart and Windows installation.
   
7. During the network connecting stage to install the latest updates and features - 'Let's Connect you to a network', I opened the CMD (Shift + F10) and ran than WLAN driver exe to install it and then I was able to connect to my WIFI network.
   
   1. Optional to this step is to BYPASS the network connection stage by following this - bypass "lets connect you to a network" - Microsoft Community
      
   2. Then, doing that manually once Windows has been installed.
      
8. Once everything is set-up, I followed the suggestion from this again, and it worked - Unable to upgrade Windows 11 Home to 11 Pro - Microsoft Community
   

 

Windows11 Pro-upgrade

@JosephT71, So my $99 upgrade to Windows11 Pro is a total lost after the machine failed and I had to replace with the exact same model? No way that's not acceptable