Windows 10: Upgrade issue Computer starts up by itself

Upgrade from 8.1 twice and have following issue.
After exactly 30 minutes after shutdown computer will turn on. Checked Bios and Power management settings without luck. Reverted back to 8.1 without problems twice.
Computer never had problem on 8.1 and doesn't happen since reverting back.
I am not using Lan only Wlan to connect to router.
Windows 10 causes issue.
What could signal a shutdown system to restart every 30 minutes after complete shutdown?

Other than this issue everything else seemed to work on upgrade. I was looking forward to 10 but know I have doubts.

:)

 

Computer starts itself.

Hi Chris,

A hardware or a software issue may cause this problem with your computer. Answering the following questions may help us in resolving the issue:

• Aside from taking your computer to a repair shop, were there any other changes made on your computer prior to the issue?
• Are you getting an error message or code when the issue happens?
• Were you able to install all pending updates on your computer?
• What troubleshooting steps have you already performed?

Regards.

 

Computer starts itself.

Hello!

I have this Gigabyte P15 laptop, that has had many issues since its purchase.

Currently the most frustrating is it starting and shutting down buy itself at complacently random times. Sometimes the computer is able to run no problem for a week and other times it cant stay on for more then 15 seconds... I have even removed both HDDs
(SSD and Sata) and put a new Sata HDD with a windows boot key to install windows on it, but it still shuts down during the installation. Even in the BIOS screen it will shut down after some time.

I've removed the battery and unplugged the charger to make sure it was "off", and as soon as i connect the charger it started, shutdown, started, shut down and so on.. (I'm not pressing the power button/keys or trackpad.. Nothing)

I took it to a repair shop (Not sure what they did, but noticed the OS was reinstalled) and everything was fine for two weeks, and then it started again.

Thanks for any help in advance.

[Moved From: Windows / Windows 10 / Sleep and Power on/off ]

 

Either the PC isn't actually shutting down and is in some kind of hibernation state or a BIOS alarm or other hardware trigger is turning it on.

 

Maybe you have some wake on WLAN function enabled or something and there is something triggering it.

 

I thought of those suggestions. Hibernation was turned off and Bios settings don't indicate any alarms. It only happens with 10.
Never had a problem with 8.1 on same settings.
Bios has Lan enabled. Should I disable since I don't use it and could this be trigger?
Thanks for your response.

 

What's your motherboard's model number and have you checked to see if the manufacturer has released any Win 10 drivers?

 

Asus website has no updated windows 10 drivers or Bios update yet.
I have never seen this issue with any of the many computers and upgrades I have done.
I went to Microsoft store yesterday and spoke to a Tech who never saw this happen. Also spoke to Microsoft Call center rep and he was unable to give advise which is not surprising.

 

I may have found issue. Under hardware properties I opened Realtek PCIe GBE Family Properties. Box is checked that says allow this device to wake the computer.
Wifi adapter does not have box checked.
Does anyone know if this is possible problem before I try Windows 10 for third time?
I don't want to press my luck reinstalling 8.1 if it does not work.

 

Your GbE adapter isn't Wifi. Unless you're plugged into a LAN, and sleeping the system, it probably isn't that. However, you could have something in your system BIOS that is triggering the boot. Check there.

 

Thanks.
I know the GBE isn't wifi but in Bios the Lan ethernet and wifi adapters are both enabled. Since I am not using Ethernet would disabling it in bios be a problem. Per my previous post it looks like GBE is set to wake the computer. Could a timer of 30 minutes be built in system bios looking for Lan connection which wakes computer.

 

Was your computer sleeping or actually fully turned off, when it would power on by itself? Seeing as we're talking only about a software difference (10 vs 8.x), it seems improbable still to be the hardware configuration.

 

The computer was fully turned off every time. Somehow it gets restarted every 30 minutes after complete shutdown on Windows 10 but not 8.1.
I agree that it looks like a 10 glitch software issue. This is bizarre.

 

After doing more research I found out that a magic packet can start a shutdown computer with a signal from something else on your network or remotely from outside source. Going into Device manager and network adapters should allow me to uncheck magic packet problem. I read in Windows 8 it was changed from how it occurred in Windows 7. Maybe that explains why it doesn't happen when computer has 8.1 on it. Windows 10 may have changed back to how it worked with 7.
I will try to install 10 and change settings that have magic packet checked.

 

I'm getting the exact same issue!
Only on windows 10. Not a problem with 7.
I do have magic packet/WOL enabled as I like to do things via my tablet when upstairs or want to select movies for the TV.


Running with AS Rock z97 pro 3 board.