Windows 10: Upgrade requires login with old/deleted account

My laptop did a long automatic upgrade recently and when finished, a Microsoft login box appeared. The account that the login in requesting is an aol.com that I had almost 20 years ago and don't remember the password to.All options for "forget password" will only send access code to that email or old phone number that no longer exists.No other options to enter alternative email or phone number exist.Any suggestions on how to clear this so I can get access to my computer again? Thanks!

:)

 

Windows 10 Old Microsoft account issue.

Tom,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

Since the issue is still facing, you may try the below steps and check.

Step 1: Change your old account type from Microsoft account to Local account and then delete this old account by logging into some administrator account.

To switch to a Local Account follow these steps:

• Login to your old account.
• Press “Windows key +X”.
• Go to Settings
• Choose Accounts and then select Other User Accounts towards the left.
• You will get an option “Switch to a Local account” right below your user account name.
• Select “Switch to a local account” option.
• Enter the required details.

Step 2: Login to some other account which has administrator privilege and delete the old account.

• Click on Start and select
  Settings.
• Click on Accounts.
• Now select Family & other users.
• Here you find your old account, just select and click on
  Remove.

Hope this helps. Please do let us know if you need any further assistance.

Thank You.

 

Windows 10 - Deleted account appears in login and not able to login

Thanks for the reply Anu...

I am not logged in with the microsoft account so when I click on reset password on the windows login page I see a popup to enter the cd for the password recovery which I don't have it

This is a local windows account that I deleted from the command prompt in my previous login

for reference here are the steps that I followed

• Initially had Windows 7
• upgraded to Windows 10
• Didn't like it much as I have to run everything as administrator otherwise the application will not open
• All my previous work is moved to a different user account which is a master admin and I have to keep trying to access to that folder
• So I used a RECOVERY option in windows 10 to go back to Windows 7
• Got a popup requesting to delete the accounts created in Windows 10
• Using command prompt deleted the user account(local user account and not the Microsoft account.Read somewhere in blogs.(net user and then delete user from cmd prompt))
• Got the confirmation message in cmd prompt window that the user account has been successfully deleted
• Restarted my machine and I am surprised to see the login window (the one that is deleted in previous steps)
• I tried resetting the password but requires password recovery cd which I didn't create after moving to Windows 10

 

Want to DELETE second User Account at login

Hello, I'm using a Windows 10 PC and I am the only user. My administrator username is "John Doe".
Recently when I start the PC, I get 2 options for user login-"John Doe", where I click to enter my password and a second option to use a PIN, both have EXACT name "John Doe". The first option asks for a Password- it does not accept any PW I've associated with the account. When selecting the second option, the PIN box appears. I am then able to get to my desktop screen.

I want to do two things: 1) Delete the account that asks for the PW 2) Automatically login and go to my desktop screen. When I go to Control Panel user settings to delete it, there is only ONE account that shows. I've tried at least 6 solutions suggested, none have worked. Probably need step-by-step instructions. Thanks in advance.