Windows 10: Upgrade Surface Pro something went wrong and BitLocker code required, do not know that I...

Upgrade Surface Pro something went wrong and BitLocker code required, do not know that I ever seen this code

:)

 

BSOD 0xc0000001 Bitlocker code not known


I have a client that has a Microsoft Surface Pro. It has a BSOD error code 0xc0000001. I have tried many ways to repair but I am unable to since Bitlocker has locked the hard drive. The client swears they never activated it and does not know the code to unlock. They did not have a microsoft account so I cant go that route. Any suggestions to unlock hard drive without the bitlocker code?

 

Required to Enter Bitlock Code

Hi Ben,

Since your issue is related to BitLocker codes, the troubleshooting steps that needs to be done requires advanced and complex configurations. Because of this, we might need to refer you to our Microsoft TechNet forums. For us to direct you to the correct
forum category, we would need you to answer the following questions:

• Which build and edition of Windows 10 is installed on your device?
  
• Was your computer previously connected to a domain network?
• When you had your BitLocker set up, was it on the same hard disk drive?
• Is the computer a workstation or is it a personal computer?

If in case you'll experience an issue with BitLocker recovery keys, you can use this
link as your reference.

We are looking forward to your response.

 

Surface Pro 3 requires Bitlocker key everytime start PC

*Original Title: Bitlocker Key everytime ishut down Surface Pro3

M surface pro 3 need the Bitlocker key everytime I star up now. Help please