Windows 10: upgrade to pro not working

I was charge $99 but the upgrade to Pro in the store did not go through? Pro was now installed but not activated

:)

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

https://www.microsoft.com/en-in/software-download/windows10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Windows 10 Pro is not getting activated after re-install. I purchased Windows 10 Pro upgrade through Microsoft Store.

• Microsoft Tech Support Team tried the Default Pro key. It upgraded to Windows 10 Pro but didn't get activated and then they tried "Repair" and that also didn't work.
• I performed a clean install with "ei.cfg" like you suggested (mine is OEM). Still not working.