Windows 10: Upgrade to Windows 10 20H2 to 21H1 failed

Discus and support Upgrade to Windows 10 20H2 to 21H1 failed in Windows 10 Software and Apps to solve the problem; Hi, Tried upgrading from Windows 10 version 20H2 to 21H1 using different methods automatic upgrade or "using Windows 10 upgrade wizard. They all seem... Discussion in 'Windows 10 Software and Apps' started by CatherineThompson3, Nov 3, 2021.

  1. Upgrade to Windows 10 20H2 to 21H1 failed


    Hi, Tried upgrading from Windows 10 version 20H2 to 21H1 using different methods automatic upgrade or "using Windows 10 upgrade wizard. They all seem to fail with" Error 0x80070714 ".

    :)
     
    CatherineThompson3, Nov 3, 2021
    #1
  2. htnelson Win User

    Windows 10 PRO 20H2 to 21H1 upgrade fails on reboot

    The MS troubleshooters found no problems with upgrade process. I only tried the Media Creation tool once and upgrade assistant twice. I will give it another try tomorrow. And will run setupdiag also tomorrow. Security is only Windows 10 security that comes with Windows 10. Fully active and log file generated by failed upgrade attempts does not show any problem due to firewall.

    This is a homebuilt PC with ASUS MB/AMD 6core CPU/8GB RAM/AMD Radeon 6570 video card. OS Win10 Pro 32 bit. OS and hardware drivers are as up to date as MS and vendors have available.

    Boot drive is 256GB SSD with two partitions one 252MB system reserve partition and the other the main 223GB boot partition that contains programs and OS.

    Data/System backups are on larger 1.5TB internal SATA drive.

    I would prefer not to do clean reinstall of the OS but if I did would probably choose the 64 bit version since my computer is capable and my license is either 32 or 64 bit.

    - - - Updated - - -

    OK
    Ran Setupdiag. Results highlighted Operation failed: Enable Page File in SafeOS. Error: 0x8007023E[gle=0x000000b7]
    occurring right at the end of the installation (last reboot).
    Researched that on the internet and lots of possibilities. Most suggested fixes were pretty complicated and did not seem to work for others. Video card driver seemed most likely but I had the latest AMD driver even though it was 2015 was MS certified.
    One optional update was for an "alcor USB driver" which I had never installed since everything seemed to be working fine. I updated that driver.
    Then I ran across an easy to implement series of steps (that I felt would not corrupt my current install.
    These steps were:

    1. Go to the Windows search bar and type services.
    2. Double-click on the Services app and scroll down to Windows Update.
      Upgrade to Windows 10 20H2 to 21H1 failed restart-windows-update-service.jpg
    3. If the service is already running, right-click on it and select Stop. Then restart it.
    4. If the service is disabled, right-click on it and select Start.
    5. Additionally, make sure the Background Intelligent Transfer Service and Cryptographic Service are running.
    I made sure these 3 services were running and then restarted each of them.
    Rebooted the computer and ran the Windows 10 update assistant again. This time the update completed successfully and I am now running 21H1. I do not know if it was the USB driver upgrade or the services resets that corrected the problem but each were painless to implement.

    And in response to earlier posts yes I do know that the MB as a BIOS battery but that is not what battery monitor checks. Battery monitor is not even on my OS. And I also know that my 32 bit installation can only use 4GB of the RAM on the MB. I have more RAM because I was given some and I will probably upgrade to 64 bit OS in the future.
    Thanks to all who made suggestions.

    - - - Updated - - -

    Upgrade worked but all Chrome bookmarks (about 900) and passwords disappeared. I don't sync with google but probably should. I did have weekly Macrium disk images so I was able to retrieve them. Couldn't find them on Win10 restore points.
     
    htnelson, Nov 3, 2021
    #2
  3. mehhh Win User
    Upgrade fail from 20H2 to 21H1.

    I've had problem upgrading my pc .. i couldnt upgrade form 2004 to 20H2 or from 20H2 to 21H1 .. it shows the Windows update and then I download it and then it fails.. and then the update disappears.. and then when I try thru upgrade assistant it fails and rolls back.. and if it manages to succeed then it wont boot/or boot messes up.. I have to either fix efi or I have to clean install it. what could be the problem? The pc is probably a year and half or so. i9 9900k, 64g Ram, aorus master z390 Mb, evo 970 plus 2tb nvme drive.(which was bought like couple of months back) I've attached setupdiag.exe's log .. currently running 20H2.

    ** Disk 4 is my "old" os drive i.e evo 970 500gb which is wiped.
     
    mehhh, Nov 3, 2021
    #3
  4. scopio Win User

    Upgrade to Windows 10 20H2 to 21H1 failed

    HP Pavillion G6 upgrade from 20h2 to 21H1 failed

    Tried to upgrade from 20H2 to 21H1 on HP Pavillion G6 but at the end it said "Undoing changes to your computer" and reverted to 20H2.

    Does this mean that this laptop cannot be upgraded to 21H1?

    Edited typo
     
    scopio, Nov 3, 2021
    #4
Thema:

Upgrade to Windows 10 20H2 to 21H1 failed

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