Windows 10: Upgraded from Home to Pro - can't figure out how to install it

So I purchased the PRO upgrade for Windows 11 from the Microsoft store on two different computers, one of them went through no problem, after I purchased it the button came up to "install"The second machine, it charged me through palpay, shows it completed in the order history in my MS account, but I can't find anywhere, but it didn't give me the prompt to install and I can't figure out where to go to install it.

:)

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Windows 10 Pro or Windows 8 Pro from Windows 7 Pro ?


Just replaced motherboard on my old Dell D830 that I had upgraded to Windows 10 Pro from Windows 7 Pro last August.

Went through steps on setting up new MOBO and it is up/working just fine.

I happened to run Belarc Advisor just to get a snapshot of data for the file. What is interesting is that Belarc indicates the O/S is Windows 8 Pro (build 9200).

I looked at another recent thread here at TenForums and also took some of the steps suggested and figured that maybe I needed to install or re-install Windows 10. I checked the Update/Security/Activation tab and it indicates that Windows 10 Pro is installed, activated with a digital entitlement.

So ... why does Belarc seem to see only Windows 8 Pro? Maybe because of the "maturity" of the D830? I know that Dell has disclaimers at their site that says the D830 has not been certified for Windows 10.

So, it is working, but the data from Belarc just has me scratching my head.

Any suggestions or thoughts?

 

Can´t upgrade windows 8.1 to windows 10 in Surface Pro 3

Hi

I have a Surface Pro 3 that came with Windows 8.1 installed. I am trying to upgrade it to Windows 10 and installation stops close to the end. I read some related articles in the community and followed most of the suggestions, but it still won´t install. Is the Windows 10 upgrade still free? Any spefic issues or recommendations to Surface Pro 3?

Many thanks

Felipe