Windows 10: Upgraded gpu to 7900xt. Problems with videos/recording.

I have always used Radeon Relive to clip things and have used windows media player to trim the video and so on. Ever since I’ve upgraded my gpu to a 7900xt, windows media player has been completely freezing, crashing, and giving me the error code 0xc00d36cb when I try to skip ahead in the video. Sometimes when I try to trim my video, I’ll skip ahead and it will become unresponsive and the video will go black. When I do get it to work, and I trim my video, the trimmed video has delayed audio. Either 2-3 seconds behind or ahead, it varies. I’ve already tried everything windows has recommended, a

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100% disk usage when watching 4k videos.

I suggest you to take a trace with WPR (it's a built in tool in Windows 10). And we can see exactly what's causing your video's glitches. Here is the steps;

• Open a command line as an Administrator;
• Type this command "wpr -start generalprofile -start CPU -start gpu -start video"; this will start trace recording.
• While recording the trace, try to work on your system (launch a video) for 1 or 2 minutes max.
• Then type this command to stop trace recording "wpr -stop C:\Temp\MyTrace.etl". Make sure the folder where you record the trace exist.
• Compress the resulting file ( VeryImportant)
• Share it through Send large files, share big documents with TransferNow or any other file sharing platform.

I'll analyze your trace file and give you a feedback.

See you

 

Can’t hear audio while recording games or videos

Hi,



Thank you for writing to Microsoft Community Forums.



We will need some more information to help you with the appropriate troubleshooting steps. Please reply with the following details:

• How are you recording the games or videos?
  
• When you say, “I can't hear anything” you are unable to get the in-game audio or your voice?
  
• What is the make and model of the computer?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

If you are using Game bar to record the games or videos, I suggest you to refer the steps mentioned below:

1. Press Windows key + I to open
   Settings.
   
2. Click on Gaming.
   
3. Click on Capture on the left pane.
   
4. Clear the check box for Record gaming audio only.
   
5. Follow the same steps for Broadcasting.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.