Windows 10: Upgraded my motherboard and windows has deactivated, wont reactivate

Discus and support Upgraded my motherboard and windows has deactivated, wont reactivate in Windows 10 Updates and Activation to solve the problem; I upgraded to 10 during the free period, and I've just changed my mobo which has deactivated windows. The trouble shooting option just tells me to buy... Discussion in 'Windows 10 Updates and Activation' started by rlcal94, Jan 30, 2019.

  1. rlcal94 Win User

    Upgraded my motherboard and windows has deactivated, wont reactivate


    I upgraded to 10 during the free period, and I've just changed my mobo which has deactivated windows. The trouble shooting option just tells me to buy a new key. Any way to fix this or because I got the free upgrade its just bricked?


    0xC004C003 error

    :)
     
    rlcal94, Jan 30, 2019
    #1

  2. Windows 10 wont reactivate after motherboard change

    It depends on how Windows 10 was originally configured on your computer.

    If its a full retail store bought license online or offline, it is transferable to a new computer or motherboard.

    If its the free upgrade from a retail store bought Windows 7 or Windows 8 license, it is transferable to a new computer or motherboard.

    If its the free upgrade from a OEM preinstalled Windows 7 or Windows 8 license, it is NOT transferable to a new computer or motherboard.

    Learn more about transferring your license:


    If its a retail license, learn how to reactivate:

     
    Andre Da Costa, Jan 30, 2019
    #2
  3. Windows 10 and upgrading motherboard

    Hi,



    Thank you for bringing up your query on Microsoft Community.



    The only hardware changes that can negatively impact activation status once you upgrade to free version are the changes to the:

    • CPU
    • TPM
    • Motherboard replacement
    The following changes are examples of hardware changes that will NOT impact the activation status:

    • HDD/SSD
    • Video card
    • Adding extra memory
    Let us follow the steps suggested by Andre Da Costa (replied
    on July 26, 2015) in the following thread:



    Will Upgrading Motherboard After Upgrading To Windows 10 Make Me Lose My Windows License?

    Will Upgrading Motherboard After Upgrading To Windows 10 Make Me Lose My Windows License?



    Kindly let us know if you need any further assistance with Windows, we are glad to assist you.
     
    Abdul_Malik, Jan 30, 2019
    #3
  4. WhyMe Win User

    Upgraded my motherboard and windows has deactivated, wont reactivate

    New Motherboard and Reactivation


    I **think** that if you are replacing a broken motherboard with an identical replacement then you have a good chance of successfully re-activating your current Win10 installation

    Once you have installed your new identical motherboard to replace the broken one I recommend you do the following:
    • Speak to a Microsoft Activation Customer Service Representative on the phone.
    • You will be able to get the phone number via the activation screen in "Settings"
    • Clearly state that the motherboard used to initially activate Windows 10 had failed and needed to replaced
    • Clearly state that this is a repair and not an upgrade
    • Clearly state that you are replacing a defective motherboard with an identical like-for-like replacement (same make and model)
    • Clearly state again that this is definitely not an upgrade of your existing hardware


    FYI, I have successfully re-activated previous versions of Windows after replacing a broken motherboard with an identical make and model. I used the method to ensure success.

    If you are not 100% clear in the way you are expressing your self then you may not be successful. ie They will not re-activate if they believe you performed a major hardware upgrade

    Good luck.
     
    WhyMe, Jan 30, 2019
    #4
Thema:

Upgraded my motherboard and windows has deactivated, wont reactivate

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