Windows 10: Upgraded to W10 & VOICE part of my voice/fax modem FAILS. Anyone else?

Discus and support Upgraded to W10 & VOICE part of my voice/fax modem FAILS. Anyone else? in Windows 10 Drivers and Hardware to solve the problem; This modem is the HIRO Model H50113, which worked well in Windows Vista and Windows7, but as soon as I upgraded to Windows 10, the new operating system... Discussion in 'Windows 10 Drivers and Hardware' started by LarryDalton, Jan 5, 2016.

  1. Upgraded to W10 & VOICE part of my voice/fax modem FAILS. Anyone else?


    This modem is the HIRO Model H50113, which worked well in Windows Vista and Windows7, but as soon as I upgraded to Windows 10, the new operating system deleted the driver that makes my voice capabilities work on the modem, so it FAILS in voice functions. It is not possible to add that driver back, since the OS kills it like a virus. I noticed the driver I'd used is no longer in the drivers list, and I've heard from HIRO that this is happening MORE and MORE, for those whose Windows 10 version is 1511 IOS Build 1058635. Until Microsoft fixes this, my ability to send and receive voicemail with this modem is DEAD. Microsoft should finalize and update another Windows 10 build, to correct this destructive effect.

    :)
     
    LarryDalton, Jan 5, 2016
    #1

  2. external modem not supported after upgrading to W10

    I have a GVC 33.6K PnP External voice speakerphone modem that is not sending fax after upgrading w 8.1 to W10. Can some one suggest how it can be remedied? Thanks
     
    shankarsharma_7736, Jan 5, 2016
    #2
  3. NU73 Win User
    how can i fax a file over xfinity triple play system

    Using HP3050g allin one printer connected to usb. have xfinity voice through router /modem.

    How do i configure fax? What is the name of the fax server? or th ame of the modem?
     
    NU73, Jan 5, 2016
    #3
  4. bobkn Win User

    Upgraded to W10 & VOICE part of my voice/fax modem FAILS. Anyone else?

    I wouldn't expect Microsoft to update Windows 10 to resolve an error with third-party hardware. Usually, the hardware vendor would update their drivers to be compatible with Windows.

    What drivers were you using? I see that Hiro has Windows 10 drivers for the H50113, but they pre-date the November (1511) update.
     
    bobkn, Jan 5, 2016
    #4
  5. I used the driver, "agere v2.2.98" successfully pre-Windows 10... and HIRO even said their hardware tested fine with an earlier version of W10, but the latest, Version 1511 IOS Build 1058636 has treated this hardware as a b****** stepchild.
     
    LarryDalton, Jan 6, 2016
    #5
  6. bobkn Win User
    You may want to try drivers from here:

    Index of /drivers/H50113

    The X64 ones are at version 2.7.5.0, if I'm reading an .inf right.

    Have you been in direct contact with Hiro support?

    You may not get much help here. Most of us aren't using dialup modems any more. (Praise C'thulu.)
     
    bobkn, Apr 5, 2018
    #6
Thema:

Upgraded to W10 & VOICE part of my voice/fax modem FAILS. Anyone else?

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