Windows 10: Upgrading Windows 7 to Windows 10 fails

Discus and support Upgrading Windows 7 to Windows 10 fails in Windows 10 Installation and Upgrade to solve the problem; Hi, I have a few Dem M4800 laptops running Windows 7 that I need to upgrade to Windows 10. I have tried upgrades and fresh installs but it always... Discussion in 'Windows 10 Installation and Upgrade' started by Raymond LaBrecque, May 4, 2020.

  1. Upgrading Windows 7 to Windows 10 fails


    Hi,

    I have a few Dem M4800 laptops running Windows 7 that I need to upgrade to Windows 10. I have tried upgrades and fresh installs but it always fails.


    The failure point extracted from: C:\$WINDOWS.~BT\Sources\Panther\setupact.log is:


    2020-05-04 10:15:26, Info MOUPG CInstallUI::ShowMessageBox: Showing MessageBox
    2020-05-04 10:15:27, Error MOUPG CSetupManager::Execute282: Result = 0xD0000034
    2020-05-04 10:15:27, Error MOUPG CSetupHost::Execute400: Result = 0xD0000034
    2020-05-04 10:40:28, Info MOUPG CInstallUI::Quit: Posted MSG_INSTALLUI_FORCE_QUIT


    I have searched for causes ot the CSetupManager error as shown but cannot find anything specific to my circumstance.


    I have upgraded all drives from the Dell support site, renamed the %systemroot%softwaredistribution folder, attempted to upgrade from a local copy of the Win 10 1903 installer as downloaded and from a USB bootable drive built from instructions at:

    https://answers.microsoft.com/en-us...n-update/682df9cf-aecf-4d52-8df7-19e9f8dba4cc


    I hate to discard these laptops and hope that someone can tell me what the failure cause is...


    Regards,


    Ray L.

    *** Email address is removed for privacy ***

    :)
     
    Raymond LaBrecque, May 4, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, May 4, 2020
    #2
  3. Installing Windows 10 using Windows 7 key

    Nope, you need to install Windows 10 first and make sure the Windows 7 key is transferred to your Windows account after you've installed Windows 10 (not quite sure how that works). I missed the last step and I could not activate Windows 10 after a re-install... Microsoft seem to have done everything they can to make it a PITA. Also, it's technically too late to do this now anyhow, as the upgrade offer has expired. But KMSPico works quite well...

    As for getting rid of Windows, delete the Windows folder.
     
    TheLostSwede, May 4, 2020
    #3
  4. Mussels Win User

    Upgrading Windows 7 to Windows 10 fails

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, May 4, 2020
    #4
Thema:

Upgrading Windows 7 to Windows 10 fails

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