Windows 10: upload CD to computer

Trying to upload a CD to my computer Windows 10. Went I click on the 'D' drive a list of tracks appears but it is track01 etc. Size is 1 KB and when I try to copy I only get that 1 KB. When I click play the songs will play but when I copy/paste I only get 1KB.

:)

 

how to copy files from the CD to the Computer drive

Hi Hankriegler,

I would suggest you to follow the steps below:

• 
  Press Windows key + X.
  
• 
  Click file explorer from the list.
  
• 
  Select the CD/DVD drive and hit Enter.
  
• 
  Select the files you want to copy from the CD/DVD, then select the drive where you want to paste or save.
  

I hope the information is helpful.

Thank you.

 

Uploading CD's, DVD's and Software

Hi,

Welcome to Microsoft Community and thank you for posting your query.

To understand the issue better, please provide us more information.

• 
  What is the make and model of the computer?
  
• 
  Which software are you using to play CD, DVD?
  

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below method.

Method 1.

I would suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Hardware and sound under Troubleshoot computer problems.
  
• 
  Click on Hardware and devices under Devices.
  
• 
  Click on Advanced on the Hardware and devices dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter.
  

If the issue still persist, try the below method.

Method 2.

I recommend you to un-install/re-install the DVD drive deriver and check.

• 
  Press Windows key + X and select
  Device Manager.
  
• 
  Click on DVD/ CD-ROM drives to expand, right click on the
  device and click on Uninstall.
  
• 
  Once you are done un-installing the driver restart the computer, it will automatically install the generic driver.
  

If the issue still persist, try updating DVD/ CD-ROM drives
and check.

• 
  Press Windows key + X and select
  Device Manager.
  
• 
  Click on DVD/ CD-ROM drives to expand, right click on the
  device and click on Update.
  

If the above method sis not help to fix the issue, try the below method.

Method 3.

If the issue still persist, I suggest you to go to the DVD/ CD-ROM drives manufacturer website and download the latest updated
DVD/ CD-ROM drives driver and install the same. If the available driver is not for Windows 10 you try install the driver in compatibility mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help you.

 

CD drive error

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

And it likely has something to do with the emulated drive you have listed there.