Windows 10: uploading documents

I am trying to upload a document and post it onto a link I have been sent. Every time I click on the document stored in the cloud it uploads all my documents. I have tried dragging it but it doesn't work. I am unsure what I am doing wrong. I am on an acer swift 3 laptop. Any suggestions would be appreciated.


Thank you.

:)

 

Uploading completed document to website: received error code 30

Hi Kathy,

Thank you for posting in Microsoft Community.

Sorry for the inconvenience caused to you. I’ll certainly help you with this.

Before we proceed, please answer the following questions to help you.

• Which browser are you using to upload the document?
• Does this issue occur while using MS Edge or Internet Explorer?

I suggest you to clear the cache and cookies and check if the issue persist.

Open the browser and press Ctrl + Shift + Delete. After deleting the cache and cookies, try to upload the document again.

Keep us posted with the status of the issue to assist you further.

Thank you.

 

Increase image file upload size cap

that's a good idea

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.