Windows 10: Upon boot-up, Windows forgets my monitor's native display resolution

Discus and support Upon boot-up, Windows forgets my monitor's native display resolution in Windows 10 Graphic Cards to solve the problem; Like my title states, upon boot-up, my Windows 10 64bit OS starts my PC in a 1080p display when my monitor's native display is 1440p. I have no idea... Discussion in 'Windows 10 Graphic Cards' started by TurinGiants, Jun 22, 2016.

  1. Upon boot-up, Windows forgets my monitor's native display resolution


    Like my title states, upon boot-up, my Windows 10 64bit OS starts my PC in a 1080p display when my monitor's native display is 1440p. I have no idea why this is happening especially after all the troubleshooting steps I've taken/ think I've taken. When I start up my PC, it will display everything in 1080p resolution but when I go to display options or Nvidia Control Options, 1440p isn't even listed. It says that 1080p is the native display, which of course, it is not.

    It all started when I did a clean install of my PC about 3-4 weeks ago. I installed everything but began to notice that my resolution would be all skrewy when I booted up. So I looked into things more and I figured it might be my GPU driver. Well, I reverted to an earlier driver and it still persisted. I updated my driver to the latest one and it still happens.

    I looked at Device Manager and saw that my monitor was being displayed as a Generic PnP Monitor, so I figured my computer didn't have the proper firmware or it was corrupted or something like that. I looked all around but I couldn't find any firmware for the monitor, which is Asus pb278q. Its never done this before and only after I did a clean install has it been acting up.

    When I did the clean install, I installed Windows 8.1 64bit and the problem started with that but now that I've upgraded to the free Win 10 OS, the problem still persists. I have literally tried, what feels like, everything.

    Also, to add insult to injury, if I unplug my display port and plug it back in or if I go away for a while, the resolution eventually switches back to what it should be at. Maybe its my display port cable?

    Does anyone have a solution to this problem. Please let me know and if more info is needed, please let me know!

    Thanks

    :)
     
    TurinGiants, Jun 22, 2016
    #1
  2. BulldogXX Win User

    Display Size

    Adjust your display settings to match the native resolution of your monitor:

    Control Panel > Display > Adjust resolution > Resolution should exactly match the native resolution of your monitor.
     
    BulldogXX, Jun 22, 2016
    #2
  3. Text is fuzzy or not sharp and clear

    After you set 100% for the scaling size, did you restart? It doesn't force it, but most programs and Explorer will only check the scale upon boot up so they won't take the change immediately.

    If so, you might also want to check your resolution is the native resolution for your display.
     
    Shawn 'Cmdr' Keene [MVP], Jun 22, 2016
    #3
  4. Carsomyr Win User

    Upon boot-up, Windows forgets my monitor's native display resolution

    I would think that it is supposed to handle and list 1440p no problem, but since it doesn't (and your monitor indeed has no drivers, I checked also!) that your best bet would be to create and set a custom resolution in Nvidia CP. I'm not on my desktop (Nvidia GPU) Im on my laptop (AMD GPU) so i can't test it but this shows it to be pretty straight forward: http://nvidia.custhelp.com/app/answe...om-resolutions Let me know how this works out! *Biggrin
     
    Carsomyr, Jun 23, 2016
    #4
  5. I know, its stupid how there are no drivers for the monitor... maybe thats common, i dunno. But is there a way to get them? hmmm
     
    TurinGiants, Jun 23, 2016
    #5
  6. Carsomyr Win User
    ASUS does not provide any on their site, so I assume there is no way for you or I to get them. Either it is done through windows update or it is recognized natively. But again you should be able to set your own custom resolution with no problem *Biggrin
     
    Carsomyr, Jun 23, 2016
    #6
  7. CountMike New Member
    I don't know what those Nvidia drivers have in it's control panel setting for EDID ? (Extended Display Identification Data). That should tell drivers what natural display settings, including resolution are.
     
    CountMike, Jun 23, 2016
    #7
  8. Upon boot-up, Windows forgets my monitor's native display resolution

    Yea, it would appear that my EDID is missing and Im not sure how to get it back. I borrowed an extra display cable to test out so hopefully that works but Im honestly not sure what to do.
     
    TurinGiants, Jun 24, 2016
    #8
  9. Its not that I dont appreciate your help its just i want to find a solution where I have to work around what my monitor is actually built to do, you know?
     
    TurinGiants, Jun 24, 2016
    #9
  10. CountMike New Member
    Monitor driver is a simple .ini file, maybe someone with someone with same monitor can send you his if it exists.
    Did you try drivers straight from Nvidia and not one from actual card manufacturer or MS ?
    Do you have something like this:

    Upon boot-up, Windows forgets my monitor's native display resolution [​IMG]
     
    CountMike, Jun 24, 2016
    #10
  11. So ya I looked at that and it gives me some strange results. It still says Generic PnP monitor and it says the driver's date is back from 06... so I don't know if this was a dumb idea, but I clicked uninstall driver for that and now it just says 'Default Monitor'.... ugh

    I think the problem is that I am some how missing the EDID for my monitor, which doesn't make sense as its never "lost" it before and Im not sure how one would lose such a thing anyways.
     
    TurinGiants, Jun 24, 2016
    #11
  12. CountMike New Member
    If it's newer monitor, it may have Auto Adjust or something like the on the monitor itself.
     
    CountMike, Jun 25, 2016
    #12
  13. Upon boot-up, Windows forgets my monitor's native display resolution

    Ok so I'm not sure if this issue is fixed, I am going to shut down and turn on my PC 10 times to test it out BUTTTTT it seems that the problem might have been that my mobo Bios wasn't fully up-to-date. I had the earliest bios version installed and now I have updated it and the bios flash at the beginning of the boot up is what it use to be before I did the system restore that started all of these issues. I feel stupid but half relieved of course lol.

    Hopefully it wont keep switching bakc and I have fixed the issue. The monitor itself is still labeled as "Generic PnP monitor", but I read that it of itself is not a bad thing. I guess time will tell.

    Anyways, if this is the final fix, I appreciate all the help yall have been giving me!
     
    TurinGiants, Apr 5, 2018
    #13
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Upon boot-up, Windows forgets my monitor's native display resolution

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