Windows 10: upper 2 rows of keyboard not working after today's win10 update 4/14/2020

Hi,

i am using Hair laptop model y11c. after updating wind10 4/14/2020, upper two rows of my keyboard not working.

so, give me any solution for this problem.

:)

 

upper 2 rows of keyboard not working after today's win10 update 8/13/2015

after today's win10 update, the top 2 rows of keyboard not working . I am using the onscreen keyboard to write this. I am using Toshiba 64bit laptop. Help?

 

the top row is not working

Hi,

Thank you for posting your query in Microsoft Community.

To better understand your query, please reply:

1. What do you mean by "top row not working" not working? Are you referring to keyboard top row keys?

I would suggest you to go to the safe mode and see if the problem persists.

To go to Safe mode follow the steps below:

• 
  Click on Windows key, and in the Power Options click on Restart while pressing the shift key.
  
• 
  A blue screen will appear with a few options.
  
  Click on Troubleshoot > Advanced Settings > Startup Settings > Restart.
  
• 
  Your system will automatically restart, press 4 or F4 key to go to the Safe Mode.
  

Awaiting your response.

Regards,

 

keyboard won't print numbers row upper case

I just restored my system and now the keyboard will not print the upper cace of the numbers row, it prints the last letter used.