Windows 10: Urgent Assistance Needed: BitLocker Recovery Key for Deleted Microsoft Account

Dear Microsoft Support Team,I am writing to request urgent assistance regarding a BitLocker recovery key for an SSD that was previously used in my school laptop.Here are the details of the issueevice: Lenovo ThinkPad L13Operating System: Windows 10 EducationMicrosoft Account: The account associated with the device was *** Email address is removed for privacy ***. Unfortunately, this account has been deleted as it was managed by my school.Current Situation: I removed the SSD from the laptop and connected it to another device to recover my important files. However, I cannot access the drive

:)

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

Unable to delete old BitLocker recovery keys

Hello, *Smile The tutorial below can help show you how to delete old unneeded BitLocker recovery keys from your OneDrive. Usually, you will have a confirmation window to approve the deletion that may be causing the spinning while waiting for you to confirm. Possible the confirmation prompt may be behind another window. Delete BitLocker Recovery Key from OneDrive for Microsoft Account

 

Unable to delete old BitLocker recovery keys

@Citizen Snips, This might be of interest: Can't delete bitlocker recovery keys from microsoft account. According to some there Microsoft is aware and said to be working on it. So it's not just you (or me).