Windows 10: **URGENT** Dell Vostro 3550 laptop running Windows 10 Version 1803 & Intel(R) HD Graphics 3000

Hi Guys,


I recently purchased the Microsoft Wireless Display Adapter so I can mirror my Dell Vostro 3550 laptop (Windows 10 Version 1803) to my Sony TV. Despite trying to connect several times, I just couldn't do it successfully. I searched online and learned that Intel(R) HD Graphics 3000 is not supported in Windows 10. I am not sure what that means, I've checked and my software is up-to-date and all, but I am still looking for a solution so I can connect to my Microsoft Wireless Display Adapter.


Can you please help asap


Here are the information to my system:









Hope to hear from you soon.



Regards,
Andrew

:)

 

Upgrade advice for two Dell Vostro Laptops, 1720 and 3550


I upgraded both Vostro notebooks this weekend. Both had video driver issues, and I want to update the post for anyone who might be looking for information on these two computer models.

The Vostro 1720 has the Nvidia GEForce 9600M GS notebook GPU. When the upgrade to Windows 10 completed, there was no driver found for the display, and Windows used the generic Microsoft video driver at a maximum of 1024 x 768 resolution. Dell has not provided a video driver for the 1720, but Nvidia has a Windows 10 driver that includes the GEForce 9600M GS as well as a slew of other versions, which can be downloaded directly from the Nvidia site. After the driver was downloaded, installed, and updated the video worked flawlessly. See here for the driver.

The issue with the Vostro 3550 was rather different and a little harder to fix. As it turns out, Windows 10 loads the correct and latest driver for the Intel HD Graphics 3000 GPU, but if the Vostro 3550 has a bios that is not the latest available, the display driver will not drive the laptop screen. In my case, the bios was version A09. The latest version of the bios for this computer is A11. After installing the A11 version of the bios, the computer display on the notebook screen worked without any other changes.

Symptoms on the Vostro 3550:

When the Windows 10 upgrade process gets to the screen where it is actually installing Windows 10, this is the screen with the circular progress indicator that pulses, the notebook screen display is still working. But when the first 1/3 of the process, downloading Windows 10, is complete, the screen goes blank, and nothing can be seen or followed afterwards. If the upgrade process is allowed to continue, the upgrade will complete but you wouldn't have any way of knowing this. Windows 10 will actually boot boot up, but you wouldn't have any way of knowing this.

However, it happens that if you attach an external monitor to the computer, the external monitor will work fine with the Intel HD Graphics 3000 GPU. If you attach an external monitor before beginning the upgrade process, you will be able to follow the entire process. Once the Upgrade was completed using the external monitor, it was a simple matter to go to the Dell site and download the latest version of the bios for the Vostro 3550. Upon installing it, the notebook screen immediately started working.

Hopefully this will save someone some time, and maybe even some hair pulling.

As far as I have gotten with these computers so far, there don't seem to be any other driver issues, unless maybe a problem with the fingerprint reader on the 3550, which we don't use.

 

Intel HD Graphics 3000 does not work with Creator's Update

Hi Nick,

I'm probably a bit late with this but my Dell laptop is running windows 10 (ver 10.0.15063) with an Intel hd 3000 graphics card. Works perfectly. I'm using Intels 9.17.10.4459 version of the driver.

Regards

 

Windows 10 compatibility error with Intel(R) HD Graphics

Intel's website listed my 2nd Generation Intel® Core™ Processors with Intel® HD Graphics 3000/2000 as not compatible with Windows 10. But Windows Update had the HD Graphics 3000 update included today.