Windows 10: Urgent help needed to install Hp printer driver

I am currently having issues with installing hp printer drivers. After downloading updates in advanced options, the installation process always return an error code 'Retry'. I have exhausted all my options on how to get it fixed but all to no good. Urgent help needed!

:)

 

"No printers have been installed" after the HP Printers were installed with windows 10 approved drivers

Hi,

Thank

you for your reply. I understand the inconvenience you faced. I will certainly help you with this. I suggest you to try running Windows app troubleshooter and check if it helps:

Method 1:

I suggest you to try running Printer troubleshooter and check if it fixes the issue. To do so kindly follow the below given steps:

• Type troubleshooting in the search bar.

• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Printer.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 2:

This issue may arise due to printer’s driver incompatibility with Windows 10. I suggest you to install the drivers in compatibility mode and check if it helps.
To do so kindly follow the below given steps:

• Right click on printer’s driver that you have downloaded from manufacturer website.
  
• Click/tap on Properties.
• Check the Run this program in Compatibility mode for under
  Compatibility tab
• Select Windows 8.1/8 from the drop down under
  Compatibility mode section.
• Click on Apply and Ok.
• Install the drivers, restart PC and check if issue is resolved.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you.

 

Windows Update KB4022725 breaks hp network printer driver

The following steps worked for me:

1. Remove HP printer via classic Control panel>Hardware and Sound>Right click on HP printer to remove it. OR Windows Settings> Devices>Printers and scanners>Click on HP printer in list and Remove device.

2. Remove HP Basic printer driver via classic Control panel> Uninstall a program (Remove e-Print via Windows Settings). OR Windows settings> Apps> HP driver uninstall and HP e-Print uninstall.

3. Open up the run command with the "Windows Key + R" key combo. Type printui.exe /s and click OK opens Print Server Properties.
Click on Drivers tab. Under installed printer drivers look for HP e-Print click on it and click Remove at the bottom and then exit.

4. Open Windows Settings or classic Control Panel and add printer. If your printer is connected to your network via Wi-Fi or Ethernet windows will find it. Select your printer and windows will install the driver.
Do not use printer driver from HP as this will re-install e-Print.

I hope this helps someone.
PS HP sort your software out; many people are using Windows 10 and they don't need to struggle to get HP products to work!

 

HP Printer driver installation issue


Try adding the printers manually in control panel. (Meaning without running the HP driver CD).

1. Turn on your printer and make sure it is connected to the network.
2. Open the Control Panel
3. Click on Hardware and Sound.
4. Double-click the Add a printer icon.
5. Select "Add a network, wireless or Bluetooth printer" and click Next.
6. Let Windows scan for the printer and if detected, select the printer and click Next. If the printer is not listed, click "The printer that I want isn't listed" and skip to add printer by name or TCP/IP address.
7. If you know the printer's name, choose "Select a shared printer by name" and enter the path to the printer. For example, with a network named "hope" and a printer named "hp", the network path would be: "\\hope\hp".

If you do not know the printer's path, but have the printers IP address, select "Add a printer using a TCP/IP address or hostname".
Click Next.
If during the install, Windows asks for drivers, point to the location of your printer drivers."

IME, I do this when a customer's printer has the same issue as yours and it (usually) works fine.