Windows 10: Urgently need help. I'm updating from windows 7 to 10 but my PC crashed and now NOTHING works

Hi, i was updating my PC to windows 10 when suddenly it crashed. Now the screen is completely black because there's no video output even after I restarted. My mouse and keyboard also didn't light up. I need help

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Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows Updates crashing and unable to login to PC

Hello SoaringHigh2061,

Thank you for writing to Microsoft Community Forums.

As per the manufacturer’s website, your PC is compatible
only with Windows 7 & 8. This could be the cause for the system crash.

If you wish to pause the updates for a while, you may check with the steps listed below in the article -

• Schedule a restart or pause updates in Windows 10
  
  
• Defer feature updates in Windows 10
  
  

However, I would also suggest you to get in touch with the PC manufacturer to know if there are any latest drivers available, that is compatible to run Windows 10 on your machine.

Regards,

Mala S

Microsoft Community - Moderator

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.