Windows 10: USB 2.0 Drives Not Recognized

For the past few days my USB 2.0 flash drives are either not recognized at all or are only partially recognized when plugged in. USB 3.0 drives work normally. Computer is a Lenovo desktop V50t-13IOB G2 Type 11QE and OS is Windows 11 Pro 23H2. When I boot the same machine into Ubuntu 24.04, all USB ports and all drives work normally. This appears to be a Windows driver issue, but the latest updates and drivers are installed. Any suggestions?

:)

 

usb drive not recognized

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you get an error, ‘USB device not recognized’ when connecting a USB drive. I’ll certainly assist you with the issue.



However, please let us know:

• May I know the update that was installed? To check go to
  Start >> Settings >> Update & Security >> Windows Update >> View update history.
  
• Does the issue occur with only one USB drive?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

I would suggest you to try plugging the USB to a different USB port and check if that helps. You can also try connecting the USB to a different computer and check.



Meanwhile, I would suggest you to refer the troubleshooting steps mentioned in the article
Error: “USB Device not recognized" when you try to access
a USB external hard drive except Method 1 & 2 and see if that makes any difference.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

computer not recognizing usb drive

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to use USB drive on your computer. I’ll certainly assist you with this.



However, please let us know:

• Do you receive any error when connecting a USB drive?
  
• Does this issue occur only with one particular USB or with all the USB drives?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? To check type
  winver in the search bar on the Taskbar and hit
  Enter.
  
• What is the make and model of the computer?
  

Meanwhile, I would suggest you to refer the troubleshooting steps mentioned in the article

Error: “USB Device not recognized” except for Method 1 and 2.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

usb drive not recognized

Kirt Pierre

Sat 7/4/2020 4:59 AM

• Microsoft Community

Good Morning Nikhar,
Do please pardon my late response. You had requested the following information as it relates to

" An external usb 3.0 drive not being recognized" in Windows 10.

As follows:

Thanking you in advance Nikhar for your professional help and feedback.
Kind Regards,
Kirt