Windows 10: USB 3.0 ports not working at all

Discus and support USB 3.0 ports not working at all in Windows 10 Drivers and Hardware to solve the problem; Hello, i've been having issues with my windows 10 computer where no USB 3.0 ports are working, meaning i cannot use keyboard or mouse to unlock my pc... Discussion in 'Windows 10 Drivers and Hardware' started by hjermind, Jan 12, 2021.

  1. hjermind Win User

    USB 3.0 ports not working at all


    Hello, i've been having issues with my windows 10 computer where no USB 3.0 ports are working, meaning i cannot use keyboard or mouse to unlock my pc


    Is there a fix for this?

    :)
     
    hjermind, Jan 12, 2021
    #1
  2. foxslink Win User

    USB 3 Ports not working

    Hi folks,
    i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
    GA-Z170XP-SLI (rev. 1.0) Overview | Motherboard - GIGABYTE Global
     
    foxslink, Jan 12, 2021
    #2
  3. spapakons Win User
    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    USB 3.0 ports not working at all [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    USB 3.0 ports not working at all [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    USB 3.0 ports not working at all [​IMG]


    Then select the standard driver from the list and click next:


    USB 3.0 ports not working at all [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Jan 12, 2021
    #3
  4. jjtyler Win User

    USB 3.0 ports not working at all

    USB port not working

    I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
    into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
    as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
    Oh, I am running Windows 10 pro.
     
    jjtyler, Jan 12, 2021
    #4
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USB 3.0 ports not working at all

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