Windows 10: USB 3.0 ports not working

I'm facing a problem with my 2 usb 3.0 ports. I've total 4 usb ports in which 2 are usb 2.0. Firstly, my one usb 2.0 port wasn't recognise any usb or hdd. Then i decided to solve this problem by updating the usb controllers and drivers and reinstalling them. Surprisingly the 2.0 port works! But later, i install hard disk in usb 3.0 port, i noticed that it was not shown in file explorer. Also the sound of inserting any usb was not there. But both usb 3.0 portslightened the hard disk. I have a mouse that is also lightened by usb 3.0, but the cursor doesn't moves.However both the usb 2.0 ports lightened the hdd and also allows the hdd or any flash drive to be shown in file explorer and allows the mouse to navigate in pc. I tried every possible thins, such as, reinstalling the usb drivers again and again and reinstalling display adapters in the device manager. So please help me what can i do in this situation to excess my usb 3.0 ports

:)

 

USB 3 Ports not working

Hi folks,
i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
https://www.gigabyte.com/Motherboard/GA-Z170XP-SLI-rev-10#ov

 

USB port not working

I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
Oh, I am running Windows 10 pro.

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...