Windows 10: USB 3.1 drive not recognised only on Front USB 3 ports but other devices are and works on...

Hi, suddenly since today 29 July 2018 my Apacer USB 3.1 Gen1 HDD drive is not recognised on the front USB 3 ports although other devices are and it is seen on the back USB 3 ports.

It was working fine before and its just weird that all other USB devices are seen on the USB 3 ports except that specific device, but yet that specific device are seen on any USB 2 ports and back USB 3 ports.

Motherboard is a ASROCK Z370 Taichi running a Intel I7 8700 chip on Win 10 Pro fully updated.

:)

 

WD MyPassport 1TB only works through USB 2 ports, USB 3 not recognised


The USB 3 ports are actually wired with leads for USB 3 and leads for USB 2. Since you narrowed it down to the WD device, maybe there is problem with the USB 3 leads on that port. Take a good look at the pins on the WD drive.
Pins 1-4 are USB 2 and pins 5-9 are USB 3.

 

USB 3 Ports not working

Hi folks,
i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
GA-Z170XP-SLI (rev. 1.0) | Motherboard - GIGABYTE Global

 

USB 3 Ports not working

What's the external HDD model?
From my personal experience I can tell that some USB storage devices have crappy/unreliable controllers (AsMedia being one of them). Had at least 5 flash drives and 2 enclosures that all of a sudden stopped working on USB3.0 bus (not even recognized), but work just fine on USB2.0.

What you need to do, is the following:
1) stick a keyboard or mouse into presumably-non-working port to check if it's recognizing other devices
2) If it works, then most likely ports are OK. Check if it's going to recognize something like a USB3.0 flash drive.
3) Stick that ext.HDD into USB2.0 port to check if it works. If it does, then you have the same problem as I do.

If you were trying to connect it to a front panel USB, then it's also worth checking the cable inside your case. That stupid thing is so stiff, that sometimes it manages to wiggle itself out of the header and mess with USB connection.