Windows 10: USB 3 devices used to work fine, now only work when attached to USB 2 HUB

I have a Dell laptop with which I used to use several USB 3 devices for 2+ years. Now they only work when connected via a USB 2 hub. The devices are an XQD card reader and an external hard drive and both work when attached to USB 3 ports on my desktop computer.Because they used to work fine and both continue to work with my desktop computer it seems that the issue is with a Windows update or a driver on my laptop. However, I can't find any driver updates - WIndows says my USB drivers are up-to-date and the manufacturers websites say the driver is handled by Windows.How do I get the devices

:)

 

USB device not working on Optiplex 9010

I did plug in external HDD and went to device manager.
There is none of unknown devices in the list (picture below)


OK disabled and enabled USB 3.0 root hub and then pluged in external HDD,here is exclamation mark I got:




- - - Updated - - -

yep..solved the problem with your suggestion...thx a lot...

 

USB 3 Hub

This is my device manager with the USB 3 hub plugged into the front port. This problem only happens when I use the hub on the USB 3 ports in the back. If I plug the drive directly into the back ports they work.

 

USB 3.0 Powered Hub disconnects every few seconds but works fine on USB 2.0

I have a TP-Link USB 3.0 7-Port Powered Hub UH700 with 7 devices connected. I have the hub connected to my laptop via a Belkin USB 3.1 Type-C to Micro-B cable. The hub works fine for a couple of seconds (sometimes minutes and sometimes even hours) and then disconnects. When it stops working, I can see the error 'USB device not recognized' and in Device Manager it shows, 'Unknown USB Device (Port Reset Failed)'. I have tried everything, literally everything but to no avail!

So far I have tried:

• using a different USB 3.0 7 port Powered Hub (TeckNet),
  
• using a different USB 3.0 Type-C to Micro-B Cable (CableMatters),
  
• using a different 6A Power Adapter for the hub,
  
• using only one low powered device on the hub (different
  devices as well to eliminate the possibility of malfunctioned
  device),
  
• uninstalling and reinstalling USB devices when they are functioning
  normally,
  
• uninstalling and reinstalling USB devices after failure occurs.
  

I am using Windows 10 on my Alienware 17R4 and my USB Selective Suspend is Disabled in Power Plan and I have also unchecked 'Allow the computer to turn off this device to save power' for every single device under 'Universal Serial Bus Controllers' and also under 'Human Interface Devices'.

Furthermore, I tried connecting voltmeter to my USB connector and can confirm that my hub with all devices connected at the same time is taking 0.0 amps from the USB connector and about 1.4 amps when hub is un-powered. Nevertheless, like I mentioned, for testing purposes I only have one non-faulty USB device connected to the hub in which case power draw is 0.0 amps when powered (surprise!) and 0.2 amps with the mouse connected.

The hub, when connected to laptop with a USB 3.0 Type A to Micro-B cable generates the same error (Port reset failed one) but continues to work! However, I do not get USB 3.0 speeds after the error. In fact, they drop to even lower than USB 2.0 speeds.

The hub, when connected via USB 2.0 to Micro-USB cable, works absolutely fine. Been using on USB 2.0 for about a week now with no issues but can't manage to get this working on USB Type-c.

Any suggestions would be greatly appreciated.

P.S. I really want to get this working on USB Type-C since my Type-C and Power Connector is on the back of my laptop and I really don't like the cable sticking out from the side.