Windows 10: USB 3 ports not working with USB 3 Devices

I have had this problem since February and not sure what to do.


All of my USB 3 ports are not recognized by my computer as USB 3 ports only as USB 2/1.
The two active ports you see there are USB 3 ports, but they don't work as USB 3 ports.


If any one has had this issue and fixed it please help me.

:)

 

USB 3 Ports not working

Hi folks,
i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
GA-Z170XP-SLI (rev. 1.0) | Motherboard - GIGABYTE Global

 

USB 3 Ports Stopped Working


My front and rear USB 3 ports stopped working. The rear USB 2 ports still work. When I plug an external HDD into the front USB 3 ports it powers up the drive, but it isn't recognized in Windows Explorer. My USB card reader doesn't light up. Device Manager doesn't show any USB 3 devices, and nothing is showing a yellow x in Device Manager.

Any ideas? The last time I used the front ports was a few weeks ago at most. There have been Windows 10 updates since then, but I don't know specifically when they stopped working.





Edit: Solved. After reading on another forum that powering down solved the problem, I thought I'd try it. I was skeptical, but surprisingly, it worked. Resets did nothing, but powering down for a few minutes, and then turning it back on did restore the USB 3 ports.

 

USB 3 ports

Hi David,

Thank you for posting your query in Microsoft Community.

Regrets the inconvenience caused.

If your USB does not work after you plug it in, it’s probably because of one of the following causes:

• Windows can’t find a driver for the USB device.
• Windows doesn't recognize the USB device.
• There's a problem with the device
• The driver for the device is faulty
• The device isn't getting enough power
• The USB port is defective

Suggest you to check and install all latest and compatible windows 10 drivers from Manufacture's website for your device. Most probably it will fix the issue.

You can check the driver status under General tab, in device Manager. If you suspect that a driver is faulty, contact the manufacturer.

Hope this will address your query.