Windows 10: USB 3 to Ethernet connectivity issue.

Hello Team,I have bought Diva USB 3 to 3 USB network adapters including ethernet. I am using Lenovo ideapad 5, which does not have a build-in LAN port and I am unable to find ethernet drivers, also the Realtek auto installation program. The USB ports within the hub are working, however, the ethernet adapter is not, when I plug it in I see that I am connected via cable for a while and then the icon disappears, also I cannot load anything. I already updated all the drivers I could think of , read most of the threads in the forums. When I run the Windows diagnosis some of the times I am getting t

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USB ethernet connection issues

Hi folks, hoping someone on this forum can assist with diagnosing this issue. The setup is as follows -

1 - for a long stretch of time I used a wired ethernet connection via a generic USB ethernet adapter/hub connected to a StarTech USB hub connected to my LG monitor which was connected to my Lenovo ThinkPad laptop via Thunderbolt, never any issues, solid connection and speeds

2 - I'm adding a second monitor and decided to purchase a Lenovo ThinkPad USB-C dock to replace the ethernet and StarTech hubs

3- Wired ethernet connection to the Lenovo dock frequently but seemingly at random, drops out, sometimes for a few seconds, sometimes a few minutes - I see the 'world' icon appear in the status bar on the bottom right and I lose internet connectivity

4 - Disconnecting the ethernet from the dock and adding back the generic USB ethernet adapter, directly connected to the laptop, now I see the same behavior with that device, which had no issues beforehand

5 - No connection issues for any other device in my house, wired or otherwise, falling back to Wifi on the laptop I have no issue staying connected

6 - Things done to troubleshoot: 1) re-terminated my ethernet cable to my office, 2) performed network connection troubleshooting, 3) reset the winsock, 4) removed a number of hidden USB devices and ethernet devices in Device Manager, 5) changed the name of the computer. Nothing worked.

7 - Lastly I am getting some feedback in Event Viewer and I can see the following occurring every time my connectivity drops out:

The server could not bind to the transport \Device\NetBT_Tcpip_{BB82CBEF-FFF2-4F92-A492-55B88B1939E8} because another computer on the network has the same name. The server could not start.

Thanks in advance for any help!

 

Ethernet connection issues

Hi,

I realize that you are facing the issue with the Ethernet connection. Let me assist you.


This issue might happen if the power saver option is set.

I suggest you to follow the below troubleshooting steps and check if it helps.

• 
  Press Windows Key + X key and click on
  Device Manager.
  
• 
  Expand Network Adapters.
  
• 
  Right-click on the Network Adapter listed and click on
  Properties.
  
• 
  Click on Power Management tab.
  
• 
  Uncheck the Allow the computer to turn off this device to save power box and click on
  Ok.
  
• 
  Restart the computer and check if the issue is resolved.
  

Hope the information helps. Kindly write back to us for further assistance on Windows. We will be happy to assist you.

Thank you.

 

Ethernet Connection Issue - WIFI is working but Not Ethernet Connection

Hi,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that the Ethernet is not working and you are getting the error message “Unidentified network”. This might be due to the corrupt network adapters.

Please answer the below question to assist you better,

What is the make and model of the system?

I would suggest you to follow the below methods and check if it helps,

Method 1: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

• Press “Windows + X” and select Device manger.
• Select Network Driver and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

Method 2: I would also suggest you to
reset TCP/IP if you have Internet connection issues.

Please follow the below steps for the same

1. Type command prompt in the Search bar and then right click and Run as Administrator mode.

2. Type the command netsh int ip reset.

3. Restart the computer and check if it helps.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.