Windows 10: USB and keyboard randomly stop working

Discus and support USB and keyboard randomly stop working in Windows 10 Support to solve the problem; power is still going to the devices, PC is still running and not frozen, disconnecting and reconnecting USB doesn't work and neither does trying... Discussion in 'Windows 10 Support' started by Windsblade, Aug 27, 2018.

  1. Windsblade Win User

    USB and keyboard randomly stop working


    power is still going to the devices, PC is still running and not frozen, disconnecting and reconnecting USB doesn't work and neither does trying another port. Only way I can use them again is by shutting down the PC with the power button.

    :)
     
    Windsblade, Aug 27, 2018
    #1
  2. Geschi Win User

    Keyboard/touchpad stop working randomly


    This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.

    You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer... I'm lost and I've scoured the internet for clues, but no one else seems to have this problem. Please help!

    In order to possibly do testing on what is causing this (via suggestions hopefully, I've tried everything I can think of) I am purposely not resetting my computer (thankfully this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).
     
    Geschi, Aug 27, 2018
    #2
  3. Vinod Archak Win User
    Keyboard randomly stops working after sometime

    Hi,

    The keyboard is working in BIOS mode however in the Windows mode it stops, this could be happening because the System files of the OS maybe corrupt. Run a SFC scan and check. Follow the below steps:

    • Press Windows + X
    • Choose "Command prompt (Admin)"
    • Type " sfc /scannow"
    • Press Enter.

    Let us know if this helped to fix the issue.
     
    Vinod Archak, Aug 27, 2018
    #3
  4. forest_966 Win User

    USB and keyboard randomly stop working

    USB ports randomly stops working - windows 10.

    When playing games the usb ports randomly stops working. I have mouse and keyboard connected to my laptop. They will both not work until I restart the computer, and the last key i pushed until it happened will be as if i was holding it down. The keyboard
    on the laptop will still work.

    I have tried:

    - Putting USB on suspended in power settings.

    - Checked if there is problems with the USB ports and drivers in device settings.

    - Have set "Allow the computer to shut down this unit to save power"to off.

    Since I don't have a battery in the laptop at the moment, and it only runs on electric I don't think it can be a power problem.

    When in game I can randomly hear the USB unplug sound. Sometimes it will be off for a second and still work. Other times it will stop work, until you restart computer.
     
    forest_966, Aug 27, 2018
    #4
Thema:

USB and keyboard randomly stop working

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