Windows 10: USB Audio driver

My USB soundcard is no longer working after the latest cumulative update for Windows 10. I've tried uninstalling it in Device Manager and it won't work. It works just fine on my Windows 11 computer, but that machine is likely not up to date as it tends to be offline all the time. Driver version on the Windows 11 machine is dated 7/19/2024, driver version on Windows 10 is 1/3/2025. We're talking Microsoft drivers, that's what the device uses and is meant to use.Is there any way to use or restore the older driver on Windows 10?

:)

 

USB Audio Codec Driver

After following all these steps, my usb audio device still does not work. In Settings > Connected devices it list USB Audio Codec Driver is unavailable.

 

USB Audio Codec Driver

Hello,

To help resolve your concern, follow these troubleshooting steps:

Method1: Check Device Manager

• Open Start,enter
  Device Manager,and select it from the list of results. Under
  Sound, video, and game controllers,select your sound card, open it, select the
  Driver tab, and select
  Update Driver. If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions.

If that didn't work, try this:

• Uninstall your audio driver: open Device Manager,
  right-click (or tap and hold) the audio driver, and select
  Uninstall. Restart your device and Windows will attempt to reinstall the driver.
  

And if that didn't work, try using the generic audio driver that comes with Windows. Here's how:

• Open Device Manager,right-click (or tap and hold) your audio driver
  > Update driver software... > Browse my computer for driver software > Let me pick from a list of device drivers on my computer,select
  High Definition Audio Device,select
  Next,and follow the instructions to install it.

Method 2: Check the cables and volume

• Check your speaker and headphone connections for loose cables or the wrong jack.
  
• Check your power and volume levels, and try turning all the volume controls up.
  
• Some speakers and apps have their own volume controls, and you might have to check them all.
  
• Try connecting using a different USB port.
• And remember that your speakers probably won't work when headphones are plugged in.

Method 3: Set default device

If you're connecting to an audio device using USB or HDMI, you might need to set that device as the default.

• OpenStart,
  enter Sound,
  select it from the list of results, and then, on the Playback
  tab, select a device, then Set Default.
  

If your Drivers are up to date, then the problem would be the compatibility of Audio-Technica AT-LP120 to your computer, and not the software. We suggest you to seek assistance with

Dell support for further help.

Regards.

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.