Windows 10: USB-C HDMI Device Code 43 driver problem?

Have an USB-C to HDMI device. The device driver is not installed. The error is "Windows has stopped this device because it has reported problems. Code 43 A USB port reset request failed.". I tried all the steps linked below. No solution so far. Tested usb device on different pcs and failed to load the driver. Furthermore, HDMI is not working.1. https://answers.microsoft.com/en-us/windows/forum/all/unknown-usb-device-port-reset-failed/fe45f4ea-c98f-4ad8-af31-6559f87c6d38 2. https://www.makeuseof.com/how-to-fix-unknown-usb-device-port-reset-failed-error-windows-11/

:)

 

Surface Ucsi Device Error Code 43. USB-C to HDMI facing issues.

Thanks for the response Caledon Ken.

No I am not using any Imaging tool. Backups are done via Windows backup only to an external hard drive.

Here are the updates from this month:

 

Surface Ucsi Device Error Code 43. USB-C to HDMI facing issues.

Hi all,

I have been using an external monitor with my Surface Book 2 for a couple months now via a USB C to HDMI connection.

A few days back the connection started disconnecting and immediately reconnecting sporadically. I.e. the monitor turns black, then back on again with the USB connected sound effect every time this occurs. Looking at the Device Manager, have noticed that under Universal Serial Bus controllers there is a yellow exclamation mark beside the Surface Ucsi Device, with "Windows has stopped this device because it has reported problems. (Code 43)".

Uninstalling and reinstalling all drivers did not help. Windows is fully updated.

Thanks.

 

Code 43 USB device not recognised

Hi Vishnu,

Thank you for posting in Community, we understand your concern and we will try our best to help you resolve the issue.

Error Code 43 is a Device Manager error that means the following:

Windows has stopped this device because it has reported problems. (Code 43).

When you get this error with USB devices it’s because one of the drivers controlling the device notified the operating system that the device failed in some manner. This can be because of corruption in one of the loaded drivers and the driver cache just
needs to be flushed. An alternative to resolve this issue is to perform
Power Drain, to do so follow the steps below

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec.
• Plug the charger/power cord and restart system

I would also suggest that you refer to the Microsoft Article provided in the link below for more troubleshooting methods

Error codes in Device Manager in Windows - Microsoft Support

Hope this information helps.