Windows 10: USB-C latancy issue Asmedia USB3.1 extensible host controller

When I connect my usb-c sound interface Audient ID14 directly into the USB-C port behind the PC the sound interface works but the software for it called ID mixer has great latency, for example when I turn the volume slider or clicking somewhere I have to wait 2-4 seconds until something happens. I do not experience this problem when I connect the sound interface to my windows 10 laptop. The problem disappears if I connect it to a regular USB 2.0 or 3.0 port but would like to use my only USB-C port and save some space. I'm pretty sure there are some driver issues more specific "asmedia us

:)

 

IBtUsb_Filter_00 | ASMedia USB3.1 eXtensible Host Controller

Hi all and @rseiler. @TV2 was on the right track, but you need to have this current version driver as I have already tried previous versions. Previous versions will give you the "ASMedia USB Root Hub" problem as posted above and below.





rseiler, I am assuming you have a computer with an ASMedia USB3.1 eXtensible Host Controller. If not, then this is not your solution.

When you asked if I had figured it out three days ago, I hadn't.
But your post got me looking again. And after three days of on and off looking and trying various driver versions and driver updater programs, I almost gave up.

But for some reason, I searched the Microsoft Update Catalog for ASMedia USB3.1 eXtensible Host Controller and found that a fairly current driver titled: ASMedia Technology Inc - USB - 1.16.61.1 and dated May 20, 2020. When it is installed, it is dated May 21, 2020.

Download the latest ASMedia USB3.1 eXtensible Host Controller driver in the Microsoft Update Catalog here.
As I said above, it is listed as ASMedia Technology Inc - USB - 1.16.61.1.
Sort the "Last Updated" column to bring the latest driver to the top and download ASMedia Technology Inc - USB - 1.16.61.1 (5/20/2020). Extract the cab file and force the install via Device Manager. The unknown IBtUsb_Filter_00 device will disappear.

If you know how to force a driver update, then no need to read this bit.
To force the update, go to Device Manager > Universal Serial Bus Controllers and right click ASMedia USB3.1 eXtensible Host Controller > Update Driver > Browse my computer for drivers > Let me pick form a list of available drivers on my computer > Have Disk. Browse to where you have extracted the cab file and select ASMedia USB3.1 eXtensible Host Controller and click through the warning about Microsoft not being able to verify it. Done.

Thanks all for your input.

 

asmedia usb3.1 eXtensible host controller

I have a ibuypower bb931 computer and recently had this issue come up my device manager says device unknown

code 28 I've searched the net for the drivers for it and cant find them its one of my asmedia usb3.1 eXtensible host controller I need help finding drivers

 

Problems with ASMedia USB 3.1 eXtensible Host Controller

HI, was hoping someone might be able to help me out.

I have a desktop with two 3.1 (gen 2) ports; one each of type A and C on an ASMedia host controller. Plus a number of USB 3.0 (gen 1)ports. The 3.1 host controller has the latest driver (10.0.19041.662 - nov 2020) and also the latest firmware (mobo bios is out of date however).

The problems come up when connecting a USB mass storage device (Asus enclosure + Samsung M2 NVME) directly to the USB 3.1 gen 2 ports on the motherboard. I am getting several errors on both USB 3.1 gen 2 ports:

• A yellow exclamation point in device manager, under the controller, stating:

“Windows has stopped this device because it has reported problems. (Code 43) The USB device returned an invalid USB device descriptor.”
When this happens, the SSD is not usable.

• If I uninstall the USB enclosure and restart, the USB drive will occasionally work in the USB / C port, and register transfer speeds of close to 900 MB/S, but it has several issues when it works: (1) extended system freezes plus (2) the following error logged in event viewer:

“The IO operation at logical block address 0x0 for Disk 4 (PDO name: \Device\000000a6) was retried.”
• When I am momentarily able to see the SSD, SMART data is showing incorrect information via the USB 3.1 port (it shows temps of 3000*C, incorrect symbols for information and 0 r/w usage and power count).

• I also got one BSOD the first time I plugged this thing into the USB/A 3.1 gen 2 port: “stop code: system service exception”
“What failed: FLTMGR.SYS”
Things I've tried so far:

My desktop also has type A and C USB 3.0 ports (Intel USB 3.0 eXtensible controller) and everything works fine, no issues, except that the transfer speed is capped at the USB 3.0 limit of 5 Gbit/s (so real world 440 MB/S).

I tried the USB enclosure in a different PC with a USB 3.1 gen 2 port, and it works fine, no errors logged, and it gets close to 1,000 MB/S transfer speed. SMART data is also correct.

I also tried plugging the SSD into the PC directly via PCiE and the SSD works fine, no errors, no system freezes.

I also tried three different USB 3.2 cables, all same issues (except the USB A cable is worse in terms of I can never see the drive.

I also tried uninstalling the host driver and updating, no change.

I’m not sure where to go from here. Perhaps a motherboard issue? Or other thoughts? Sorry if I don't respond right away, going to sleep and then busy day tomorrow but I will be coming back here later tomorrow or I guess today now.

This box says I need to include my windows version number: Windows 10 (20H2)

- - - Updated - - -

Update 12/16/20.

The manufacturers do not offer drivers for the USB device or the host controller. Host controller was using a generic windows driver. I updated the host controller driver with an ASMedia driver google found on Dell's website (details below) for a comparable system, and all the above problems with the USB/C port went away except the transfer speed is capped at 636 MB/s. Same for the USB/ A 3.1 gen 2 port, except it is capped at 20 MB/s so unusable. Still an improvement from before but not a solution.

ASMedia USB eXtensible Host Controller Driver
Version: 1.16.61.1, A17
Release date: 15 Jul 2020