Windows 10: USB-C Port works with one laptop but not another

Discus and support USB-C Port works with one laptop but not another in Windows 10 Software and Apps to solve the problem; So I have a usb-c hub that has ports for two HDMI's, a bunch of usb's, and an ethernet cable. I also have two laptops - one for work and one for... Discussion in 'Windows 10 Software and Apps' started by Rourke Nutting, Jul 8, 2024.

  1. USB-C Port works with one laptop but not another


    So I have a usb-c hub that has ports for two HDMI's, a bunch of usb's, and an ethernet cable. I also have two laptops - one for work and one for personal use. The work laptop is a Microsoft Surface running windows 11, and the personal laptop is a Razer running windows 11. Both laptops have worked in the past with the hub, with all USB's, ethernet, and an external monitor working properly. I recently connected the HDMI cable to a projector instead of the external monitor while the hub was connected to my personal laptop, which worked just fine. Since then, the monitor will not recognize a video

    :)
     
    Rourke Nutting, Jul 8, 2024
    #1
  2. CLY
    cly Win User

    USB-C to Display port

    Do all USB-C ports support display port? I am thinking of picking up a cheap laptop but want to be able to connect two additional displays if needed. The laptop has an HDMI and a USB-C Gen 1. Ace Aspire R R5. thanks
     
  3. flamer Win User
    No USB ports working on toshiba laptop

    Hi guys,

    Got an old Toshiba laptop, satellite l500d pslk0a-00r009
    Its old and doesn't officially support win10. However I have it installed and everything works fine except USB. All the ports seem completely dead, plugging in a USB mouse I get no light on the mouse. USB flash drives don't work either. This was previously working under win7.

    The issue seems to be I don't have "Generic USB hub" in device manager. Have tried to manually install it using add legacy hardware but it wont take. I have several USB root hub and others listed, but not the generic hub.

    Here's what I have tried so far:

    Uninstall all USB device in device managers and reboot
    Confirmed BIOS is latest version
    tried both legacy and compatibly USB mode in BIOS
    Download and install generic win10 USB drivers
    Disable USB power saving mode
    Installed toshiba's service center, no updates available
    Ran MS troubleshooter/fixit

    I think the next step is to give up, but does anyone else have any suggestions?

    thanks
     
    flamer, Jul 8, 2024
    #3
  4. USB-C Port works with one laptop but not another

    USB 2 port not working in Windows 10 on Samsung Notebook

    Hi Tomale,

    Thank you for posting in Microsoft Community.

    Since all the USB ports are working and the problem is with the USB 3.0 port in the right side of the laptop, then this issue is with that particular port.

    You can contact the manufacture of the laptop to get it done.

    As a workaround, I suggest you to Run Hardware troubleshooter and check if it helps.

    Follow these steps to run hardware troubleshooter.

    • Type troubleshooting
      in search box.
    • Select view all on the top left pane.
    • Click on Hardware and Devices Troubleshooter and follow the prompts to
      run the troubleshooter.

    Thanks.
     
    Anil Madishetty, Jul 8, 2024
    #4
Thema:

USB-C Port works with one laptop but not another

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