Windows 10: USB-C problems powering older external disks

Recently I bought a very nice and impressive HP Spectre x360 Convertible. 8th gen core i7-8550U (1.8GHz). 512GB SSD with 8GB DDR3 RAM. It has 1 'standard' USB3 port and 2 USB-C Thunderbolt ports.

My problem is that I can't run my older ext. USB disks. I bought a j5create hub with 3 USB3 ports, which is connected to one of the type C ports. Flash drives work perfectly, but not my large capacity (250GB to 4TB) powered ext. USB 2 & 3 disks. They work OK in the sole 'standard' USB port.

I tried disabling the enhanced power management option on the hub and ext. disks in their respective properties via Device Manager, but to no avail.

The new hub does have a 5v connection point, presumably for additional power. Maybe this will solve the problem, but at present I can't find a source in order to buy one!

I believe the C type ports are backward compatible, so my question is, do I need additional power through the hub, or is there another solution to my problem?

Thanks and kind regards.

:)

 

External USB Disk Error

I installed a Sandisk 128G SSD in a USB 3.0 case to use as an external mass storage device. It shows up in my device list and it shows up in the file list as drive F: as a USB drive, but it gives me an error asking me to install a disk. How can I fix
this problem?

 

USB powered external hard drive will not power down.

Hi Vikki,

To help resolve your concern with USB powered external hard drive issue, you can refer to the steps below:

• Press Windows key + R on your keyboard, type
  devmgmt.msc, and then hit Enter.
  
• Expand Universal Serial Bus controllers.
  
• Right-click the USB Hub, and then choose Properties.
  
• Click Power Management tab, and then enable Allow the computer to turn off this device to save power
  option.

If the issue persists, you can consider contacting your device manufacturer for advanced assistance regarding BIOS settings. The
BIOS has unique USB port settings that can manage its power/electric flow.

Should you need further assistance, feel free to get back to us.

 

Please suggest Best 4TB NAS External Hard Disk

Hi Guys,

Please suggest Best 4TB NAS External Hard Disk.

There are only two WD or Segate

What I want:-

1.USB 3.0
2.LAN port
3.Torrent client
4.DLNA streaming

Please suggest if you have any experiences

Thanks.