Windows 10: usb camera freezes and doesnt work at al somtimes

ever since in I upgraded to 10 my usb camer doesent work . I've read tthat this is because of changes in the aniversity upgrade . any solutions out there?

:)

 

camera doesnt work

Hi Sunya,

This issue may have been caused by an outdated camera driver or due to a software conflict.

We would like to know more about your concern. Kindly provide us more details by answering the following questions:

• When did you start encountering the issue?
  
• Have you made any changes on your computer prior to this issue?
  
• Is the camera detected under Device Manager?

Meanwhile, to help resolve your concern, kindly run the Hardware and Device troubleshooter. To do this, refer to the steps below:

• On the Start menu, type Troubleshooting, and then hit Enter.
  
• Choose Hardware and Sounds.
  
• Select and run the Hardware and Devices troubleshooter.

Updating the camera driver can help resolve your concern. To update driver in Windows 10, kindly refer to the steps provided in this
article.

Should you need further assistance, feel free to get back to us.

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

ENTO USB Camera

Hi Ralph,

For us to properly install your USB camera, we need to make sure first that the camera is still detected on your computer. Do access your Device Manager and see if the camera is still there. If so, we suggest that you run the
Hardware and Devices troubleshooter to help us diagnose and address the problem.

To access Hardware and Devices troubleshooter, follow the steps below:

• Press the Windows key, then type in Troubleshooting.
  
• Click on Troubleshooting once it's up.
• On the left panel, click View all.
• Look for Hardware and Devices.
• Click it and follow on-screen instructions.

Update us on how it goes.

Regards.