Windows 10: USB Causing IRQL_ ...

Hi,

I use my webcam sparingly and do not leave it plugged in on a regular basis. When plugging or unplugging, I am mindful of not having the the webpage or program open when detaching from the USB slot.

I've enclose my dump file, the problem only occurs when the webcam is connected or unconnected.

Thank you for your valuable assistance



Attachment 61828

:)

 

HELP... how to recover copyrighted files

how much is the cost if i will repair the phone?with warranty?

 

USB causes taskbar not to function

Hello, I recently purchased a new laptop. A Toshiba Satellite with Windows 10 installed.

I use a Logitech trackball (T-BC21) since I don't like using the touch pad, it worked without any problems for about a week, and now I'm having some issues. I turned on my computer yesterday and I was unable to click on anything on the taskbar/shell.

Upon restarting with everything unplugged everything works fine.

But the moment I plug in my mouse, certain things relating to windows stop functioning, if I unplug the mouse and use ctr shift esc to bring up the task manager I can't even click on anything to try and fix it.

Upon restarting I tried what the internet suggested of running powershell as an administrator and typing "Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}. I have tried to check
for driver updates, as well as within the cmd run SFC/scannow.

The computer works fine so long as I use the touchpad but anytime I plug the mouse into any of the USB slots it stops working, the mouse works fine in other computers throughout the household.

Just looking for any help, thanks.

 

Hi Terrace29,

The reason why your system crashes when you use your webcam is because the drivers of the webcam are 10 years old.
Check Creative for updates.
Driver Reference Table - V0060Vid.sys
Code: *** WARNING: Unable to verify timestamp for V0060Vid.sys *** ERROR: Module load completed but symbols could not be loaded for V0060Vid.sys 1: kd> lmvm V0060Vidstart end module name fffff801`3fb60000 fffff801`3fb83980 V0060Vid T (no symbols) Loaded symbol image file: V0060Vid.sys Image path: \SystemRoot\system32\DRIVERS\V0060Vid.sys Image name: V0060Vid.sys Timestamp: Fri Aug 25 09:51:55 2006 (44EEAC1B) CheckSum: 00030FE5 ImageSize: 00023980 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

I updated the driver, at least I installed the latest one available from the reference, however still crashes.

Hate to ask for a re-look, however I've done new dump file after a recent crash, I would greatly appreciate another look see.

Clearly getting a new suitable cam is the answer, I'm wondering if there would be any other resort.

Thank you again for you help.Attachment 62994

 

I hope this says enough
Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {0, 2, 0, fffff80373cda494} *** WARNING: Unable to verify timestamp for V0060Vid.sys *** ERROR: Module load completed but symbols could not be loaded for V0060Vid.sys[/quote] An invalid memory address was being accessed when the priority (IRQL) was too high, for normal execution it should be 0, higher is meant for either Windows mechanism or hardware
Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000000, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff80373cda494, address which referenced memory[/quote]

 

Thanks again axe0, I understand to a degree, much is beyond my level of expertise. I appreciate your prompt reply and will research this further.