Windows 10: USB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10

Discus and support USB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10 in Windows 10 Gaming to solve the problem; I have been using a CD drive USB connected for a couple of days and it is now showing up as having an error in the control panel and states This device... Discussion in 'Windows 10 Gaming' started by Hannah247, Dec 23, 2022.

  1. Hannah247 Win User

    USB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10


    I have been using a CD drive USB connected for a couple of days and it is now showing up as having an error in the control panel and states This device cannot start. Code 10I have tried troubleshooting, uninstalling the driver and restarting, updating the driver with a CD rom driver it says that the best driver is already installed. When I put a CD in it starts to work and then stops as it is not being read. Any advice?

    :)
     
    Hannah247, Dec 23, 2022
    #1
  2. KevH123 Win User

    how to change "USB attached SCSI mass storage device" to "USB mass storage device"

    Hi there:

    I have a Seagate USB portable drive and I mainly use it to connect to my ASUS Oplay! media player to watch the content on TV.

    This device use to be an USB mass storage device.

    Recently, I noticed whenever I eject my seagte portable drive, the device is showing as ""USB attached SCSI mass storage device" instead of a regular "USB mass storage device". This is when my media player stopped recognising the portable drive (showing
    the device is not supported). The portable drive works fine on my Windows 10 PC, just not recognising by my media player anymore.

    Wondering if anyone can point out how I can restore my portable hard drive back to a generic USB mass storage device instead of being a "USB attached SCSI mass storage device".

    Thank you.
     
    KevH123, Dec 23, 2022
    #2
  3. Kittisusi Win User
    USB Mass Storage Device Shown But is Inaccessible.

    So I've been using this USB perfectly fine for months, and today I plugged it in once again, expecting it to work perfectly fine. However, I noticed no prompt appeared when it was plugged in. I thought it was weird but no big deal, I'll just go into the
    File Explorer and open it manually.


    USB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10 7ca9ed21-7c0b-46ce-b8e5-286100aaf479?upload=true.png
    But
    it's not there. I saw it shown in the list on the left, and so clicked it (USB Drive EUSB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10 :), but it popped up saying "Please insert a disc into USB Drive (EUSB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10 :)."

    So now I'm concerned there's something wrong with the usb port, so I unplug my drive and plug it into a different USB. No response. I try a different laptop all together, and it shows up with a device setup for it, but when it's done the same thing happens,
    I can't access the files.

    At this point I'm certain there's an issue with the drive itself so I go into Devices in the Control Panel and..


    USB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10 26ad6c52-bd78-4587-9604-3986fda75eb8?upload=true.png


    It's there, listed as the Mass Storage Device (to be sure I unplugged it, it disappeared, I plugged it back in, it reappears. This is my USB). I decide to Troubleshoot, but it can't detect any problems with the device. I try updating the drivers, but they're
    already up to date. I try uninstalling and reinstalling the device and usbs in the device manager, restarting and letting my Laptop reinstall them automatically upon the reboot, but it doesn't work. I've tried accessing the files through here, right clicking
    the mass storage device, going into "browse files", but the option to select USB Drive (EUSB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10 :) is greyed out, so I can't select it.

    At this point I take to the internet, hoping SOMEONE has a solution.

    I see the suggestion to go into disk manager and see if it's listed there, but it isn't.


    USB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10 e1a8668c-8960-4689-b567-bac3fc972396?upload=true.png


    Now I'm completely lost.

    TLDR: My USB (Mass Storage Device) is detected in the Device section of the Control Panel, but nowhere else. I cannot access it in any way, and I have tried troubleshooting, restarting and updating/reinstalling the drivers. Nothing has worked. At this point
    I just want to get my files from this USB and replace it.
     
    Kittisusi, Dec 23, 2022
    #3
  4. KevH123 Win User

    USB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10

    how to change "USB attached SCSI mass storage device" to "USB mass storage device"

    Hello Ma. Lau:

    Thank you for the reply.

    Please see my answers below.

    • Yes, I have an updated Windows 10 on my computer.
    • I have been trying to google the solutions and these past couple days I have been trying to update my device driver in Device Manager. However, none of the item under "disk drive" or "storage controllers" has the option to update the drive to "USB mass
      storage device". I also tried to update the driver by pointing the update path to "C:\Windows\System32\DriverStore\FileRepository" but still can't seem to fix it.
    • I am not sure if I have the updated USB driver on my Windows 10 PC. When I checked the USB controller under Device Manager, it says the software for the device is up to date.

    Thanks again for the help!
     
    KevH123, Dec 23, 2022
    #4
Thema:

USB CD Drive being shown as USB Mass Storage Device - This device cannot start. Code 10

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