Windows 10: USB connected devices not shown in One Commander

I use One Commander because I find the two panes very convenient. However, it seems it has a serious handicap. It doesn't show as a drive connected devices via USB such as cameras or Android phones, which File explorer does. Is it so, or I just don't know how?

:)

 

USB Connected device not found by PC

Hi,



Thank you for writing to Microsoft Community Forums.



We understand how difficult it is, when the device doesn't work in the way it should. I appreciate the troubleshooting steps that you've tried so far.



Since you tried the same PS4 controller on a different laptop and failed to connect, resetting the system is not required and assuming that it could be a hardware related issue.



In this scenario, we would suggest you to try these methods and let us know the result of these methods.



Method 1: Steps to reset PS4

1. Turn back the controller.
   
2. You should see a tiny reset button. It must be close to the L2 button.
   
3. Use a pen or a needle and push the button for 10 seconds.
   
4. Connect the controller and check

Method 2: Update HID in Device Manager.

1. Press Windows + X and click on
   Device manager.
   
2. Click on View tab on the top. Select
   Show hidden devices.
   
3. Search & Expand Human Interface Devices and then check for
   HID-complaint game controller.
   
4. Right Click on it and select Uninstall.
   
5. Restart the PC and plug in the USB PS4 controller to install automatically.

Method 3: Set the PS4 as default app.

1. Press Windows +R key from the keyboard to open Run command.
   
2. Type joy.cpl and click OK.
   
3. Select the PS4 controller in the list and click on Advanced tab below.
   
4. Then select the PS4 controller as preferred device and click OK.

However, you can also refer this Error:
“USB Device not recognized” when you try to access a USB external hard drive article to troubleshoot, please exclude method 1 and 2 as they are not relevant to PS4.



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

USB Devices Inconsistent Recognition in Laptop Upgraded to Windows 10

Hi Robert,

To correct your issue with connecting USB devices, we suggest you to perform the steps below on running a
System File Checker for this will fix .dll files which are associated with drivers:

• Right-click the Start button, then select Command Prompt (Admin).
• Enter sfc /scannow (note the space between "sfc" and "/").

It is also recommended for you to make sure that the USB devices are removed properly from the system by clicking on safely remove USB device option.

Let us know how it goes.

Regards.

 

One of the USB ports not shown in Device Manager on Windows 10

Hi Kevin,

We appreciate your interest in resolving the issue. Do not worry we will help you with this issue.

Try few of the troubleshooting steps below if now if not yet tried and check if it helps.

Step 1: Fix the driver issues.

Press Windows + X keys from the keyboard, click on
Device Manager and on Scan for hardware changes.

Step 2: Rollback the driver.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• If you are able to find the USB drivers, expand it.
• Right click on driver, select Properties.
• Go to Drivers tab, click on Roll Back driver.

Step 3: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 4: I suggest you to contact the device manufacturer's website, download the latest chipset drivers, install them manually and check if it helps.

Installing the latest chipset drivers will help you to install the drivers for USB ports.

Refer to the article by Andre Da Costa to install drivers:
How to: Install and Update drivers in Windows 10

Hope it helps. Reply to the post with an updated status of accessing the USB ports for further assistance.

Thank you.