Windows 10: USB connection or driver problem?

I have Windows 10. One of my USB devices stopped working on my PC. I purchased another because I thought it was broken. My PC won't recognize my device, which is an MP3/USB device. Is it a driver problem or connection? Thanks for helping, Anita

:)

 

USB problems

checked all of those suggestions an still no luck. They show as being there and enabled but doesnt recognize anything you plug into them. I got a driver checker as well and it lists the drivers as up to date. could this be a bad motherboard?

 

USB Audio Codec Driver

After following all these steps, my usb audio device still does not work. In Settings > Connected devices it list USB Audio Codec Driver is unavailable.

 

[SOLVED] "Nothing" works! Cant connect to internet, cant connect usb flash drive, missing drivers...

The USB flash drive might work eventually if you leave it plugged in for awhile. The problem with W7 is that when you plug something new in for the first time, even a generic USB flash drive, it is going to search online for the drivers. Windows 7 is really stupid in this way. Since you don't have an internet connection(because you don't have network drivers installed) you have to wait for the Windows device installer to time out on searching online for drivers before it will load the default built in USB Mass Storage drivers.

When you plug in the flash drive, does the little installing device icon show up in the system tray? If it does, you might be able to click on it and force it to stop looking for the drivers online.

Edit: I just looked at your screenshot more closely. It is listing the USB controller as not functioning properly. So it too might need drivers. But this is more likely the USB3.0 controller, since Win7 doesn't natively support USB3.0. It does natively support USB2.0, so those ports should work without loading drivers. But my suggestion would be to download every driver for your motherboard from the manufacturers website and burn them on a DVD. Then load them from them all from the DVD.