Windows 10: usb connection problem

StartFragmentI’m facing a problem with USB connection on Windows 11. In Device Manager, it’s showing "Unknown USB Device Device Descriptor Request Failed" and "port Reset failed". i reported this issue and provided a link by SUPPORT . I tried everything mentioned, but nothing worked. I also installed the USB driver and restarted the system, but it's still not working.EndFragment

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WiFi Connection Problem

Hello Claire,

For us to isolate the issue you are experiencing, kindly respond to the questions below:

• When did the issue started?
• Have you made any software or hardware changes to your device prior to the issue?

As a first troubleshooting step, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problem. Here's how to run the troubleshooter:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that resolves the problem.

 

How to connect tablet with PC through USB.


Hi Tom,



Thank you for writing to Microsoft Community Forums.



We need some information to assist you better with this issue.

1. Which version of Windows is installed on the computer?
   
2. Did you try with a different USB cable?
   
3. Did you try with connecting it through a different USB port?
   
4. Does the computer recognize other USB devices?
   

Please get back to us with the requested information so that we can suggest the appropriate troubleshooting steps.



Meanwhile, I suggest to follow the steps mentioned in the link below to find and fix problems with USB.

Automatically diagnose and fix Windows USB problems




We look forward for your reply.



Peer Samie

Microsoft Community-Moderator

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?