Windows 10: USB device recognition is spotty and causing issues with my external audio device.

Hi, on my freshly installed/bios flashed as clean as can be Windows 11 machine, just runs games. The USB is acting a bit dodgy. My Xbox Elite II controller sometimes is recognized, sometimes not. I get the USB device malfunction popup. Other times it works straight away. I have tried multiple cables, straight to the PC and through a USB hub. Sometimes just the unplug plug back in trick works, other times not so much.My external DAC is similar, sometimes i turn it on and its good to go straight away, other times, i have to unplug it and plug it back in. Which is really irritating because it fo

:)

 

External audio device

Hi Zarif,

The difficulty that you're experiencing may be caused by corruption in system files or an audio driver issue. For us to isolate the problem, we would like to know the following:

• Did you make any changes to your computer before the issue started?
• Have you tried updating or uninstalling/reinstalling your audio driver? If you haven't, kindly do so.
  
• Do you also encounter the same problem when connecting the external audio devices to another PC?
• Have you taken any troubleshooting steps so far?

In the meantime, we recommend that you run the Hardware and Devices troubleshooter. This program will try to diagnose and resolve the issues that it finds. To do this, follow these steps:

1. In the search field on your taskbar, type in Troubleshooting, then press
Enter.

2. On the left panel, select View all.

3. Click Hardware and Devices.

4. Click Next to run the troubleshooter.

If the issue persists, we suggest using the
System File Checker (SFC) tool. This tool scans and repairs the damaged and corrupted system files on your computer.

Keep us posted and we'll be willing to assist you further.

 

No audio output device

Hello!
I have a common problem: my Windows 10 has No Audio Output Device.
System configuration:

• Lenovo Legion Y520-15IKBN (laptop)
• Windows 10 Pro, version 1909, build 18363.535;
• Current updates;

Device manager shows these audio devices:

• High Definition Audio Device (driver version 10.0.18362.356)
• Intel Display Audio (10.27.0.6)
• ASUS Xonar U3 (10.0.8.2164)

i.e. the problem persists even with an external (USB) audio device, recognized by the system.

I performed a sanity check on this issue. Sound works when I boot into Ubuntu live. Therefore, it is not a hardware problem, and is indeed a Windows problem.

Solutions that have not worked so far:

1. Audio troubleshooter (issues found: check audio device, nothing else)
2. Rolling back drivers
3. Uninstalling audio devices
4. Uninstalling any audio-related devices, incl. the likes of bluetooth speakers
5. Updating audio drivers (from both built-in drivers and from manufacturer's site)
6. Installing a generic audio device (installing a generic USB audio device does not succeed, and installing a generic Realtek device resulted in a BSOD)

Do you have any ideas for fixing this?

 

Audio device issue

Hi Venu,

Incompatible audio device drivers are known to operate against the method that Windows 10 follows. First, uninstall the audio driver, then follow these steps to resolve the issue:

• Right-click on the name of your PC at the top of the list of devices in
  Device Manager.
• Select Scan for hardware changes to reinstall the device driver, or download and install the latest version from the manufacturer’s website.

Let us know how it goes.