Windows 10: USB devices can only be configured when apps are in administrator mode

I'm not too sure how this issue started to occur.Some of my USB devices, such as my keyboard and mouse, will function correctly without any software open. However, if controlled by software, the software itself will not detect the USB devices plugged in.SteamVR fails to detect my Valve Index HMD, and Logitech fails to detect my Logitech keyboard and mouse. Could anybody point me in the right direction?

:)

 

USB wireless mouse 'USB device not recognised'

Hi,

There are a lot of possible reason why this issue has occurred. We have some
questions for your to isolate this matter:

• 
  Have you tried using the USB mouse to other computer?
  
• 
  Is this happening with other devices?
  
• 
  What other troubleshooting steps have you done so far?
  

We suggest that you perform these methods of troubleshooting steps and check if there's any changes:

Method 1: Run the
Hardware and Devices Troubleshooter.

To run the
Troubleshooter,
follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the troubleshooter
  

Method 2: Update your drivers.

To know how to update your drivers, click
here.

Method 3:
Run SFC Scan.  

To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Method 4:
Run DISM Tool.  

To run
DISM Tool, follow these steps:

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type the following command:  
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth  
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth  
    

NOTE:
This might take a while to finish scanning.
Do not cancel. 

Method 5: Clean Boot.

To perform a
Clean Boot, click
here.

Note:
Reset the computer back to
Normal Mode
once you are done with the troubleshooting by following the section
"How to reset the computer to start normally after clean boot troubleshooting"
from the same article.

If the issue persists, it is possible that the
device itself has issues. We suggest that you
contact the store
from where you
bought the device.

Let us know how it goes.

Regards

 

Windows unable to configure the USB device

Hello,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

From the description provided, I understand that Windows is unable to configure driver for the USB device in your computer.

For a better clarity, let us know a few more details on the below questions.

• What is the make and model of the computer you are using?
• How did you upgrade to Windows 10? Was it through Windows update or using Media Creation Tool?
• Did you refer to the manufacturer's website to check if there are any latest/up to date drivers for the USB device available for download?
  
  (This is the best solution in context of the current situation)

I suggest you to follow the below methods and check if it helps to resolve the issue.

Method 1

Perform these steps to run the Windows in built troubleshooter to identify any potential driver related issues present in your PC.

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Hardware and Device
option from the list.

e) Click Next to run the Troubleshooter.

Note: Also run the Windows Update from the list, in case Windows is unable to download and install appropriate drivers through Windows update.

Method 2

Next, check if updating/rolling back the USB driver helps to resolve the issue. Follow the below steps.

• First of all, Press Windows logo + R from keyboard. It will open
  RUN.
• Now type devmgmt.msc and press Enter to open Device Manager.
• You will see all the driver list of your PC. Expand "Universal Serial Bus controllers", right click on the
  Host Controller

Update driver

Double click on the driver in Device Manager. Then Click on Driver tab
and select Update.

Reference: Update drivers in Windows 10

Rollback driver

Double click on the driver in Device Manager. Then Click on Driver tab
and select Rollback.

Important: If your drive is performing well and there is no error, Rollback driver button will be grayed out as an option.

Method 3

If it still doesn't help and if you have the Windows 7 drivers for the USB device, you may check if installing the drivers in
compatibility mode helps to resolve the issue.

Follow the steps to install the drivers in compatibility mode.

1. Go to the location where you had saved your downloaded setup files of the drivers and right click, then select
Properties.

2. Select Compatibility Tab.

3. Place a check mark next to Run this program in Compatibility mode
and select the Windows 7 operating system

accordingly from the drop down list.

4. Let the driver to install and then check the functionality.

Hope the above information holds good. If you need further assistance, feel free to write to us again.

Thank you.

 

USB devices have yellow marker in device manager under 'Other devices'

Hi Roger,



Thank you for posting your query in Microsoft Community. Let me help you.

• 
  What is the make and model of your devices?
  

I suggest you to perform the following troubleshooting steps and check if it helps.

Method 1: Hardware and Devices Troubleshooter.

I suggest you to run hardware and devices troubleshooter and check.

• 
  Press the Windows + X,
  and click on Search.
  
• 
  Type troubleshooting and select
  Troubleshooting.
  
• 
  Click on Hardware and Sound and select
  Hardware and Devices
  
• 
  Click on Next to run the troubleshooter
  

Method 2: Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• 
  Go to Device manager in control panel.
  
• 
  Select Device manager and a Device Manager window will pop-up.
  
• 
  Double Click on USB Controllers to expand.
  
• 
  Right click on the USB Controllers that is listed and select Update.
  

I hope the information helps. If you need any further assistance, please feel free to contact us again. We will be happy to assist you accordingly.