Windows 10: Usb devices connecting but not doing anything

I am having a problem with my laptop as for some reason, I can connect usb devices like my switch controller or use it wirelessly but my computer acts as if it is not connected at all as even though it is connected, no inputs affect the computer

:)

 

unknown device USB

Hi Ali,

In most cases, this issue can be caused by either an unstable/ corrupt USB controller or your computer's drivers need to be updated.

For us to isolate the possibilities, we suggest that you perform the following troubleshooting steps in succeeding order:

• Connect your USB drive to a different port. Alternatively, try to connect it to a different PC.
• Connect a different USB drive to your PC.
• Unplug your USB drive and restart your system. Afterwards, plug it in and see if it works. If the same issue occurs, perform a complete shutdown and wait for a few minutes before turning it on again.
  
• Update your drivers.

If you find that the USB drive still doesn't work even after performing all these suggestions, this is most likely pointing to a hardware issue. Thus, it would be best to get in touch with your device manufacturer for a thorough check of the device.

If you have any other questions or concerns, feel free to post back and let us know.

 

windows 10 - USB device not recognized... - trying to connect windows phone to windows 10...

Hi,

To assist you further, let me ask:

• 
  Did you try connecting the USB to a different USB port?
  
• 
  What are the troubleshooting steps you have tried?
  

Now, as an initial recommendation, I suggest you to follow these steps to run the Windows in built troubleshooter and check if it identifies any issues.

• Write Troubleshooting in the search box and hit enter.
• Click on Troubleshooting tab.
• Click on view all option on the upper left corner.
• Select the Hardware and Device option from the list.
• Click Next to run the Hardware and Device Troubleshooter.

Write to us with the updated status and the required information for us to be able to assist you further.

 

Windows 10 "USB Device Not recognized" error keeps popping up and USB devices do not work

Hi,

To fix the issue, we suggest that you do the following steps:

Method 1: Run the Troubleshoot Hardware and Devices

• Press Windows Key +R and type
  Control Panel.
• Type troubleshooting in the search bar and click on
  troubleshooting.
• Click on Hardware and Devices.
  
• Follow the steps from the wizard to run the troubleshooter.

Method 2: Uninstall and re-install USB drivers

• Press Windows Key +R and type
  devmgmt.msc to open Device manager.
• Expand Universal Serial Bus controllers.
• Right-click the first USB controller under Universal Serial Bus controllers, and then click on
  Uninstall to remove it.
• Repeat these steps for the entire USB controller under Universal Serial Bus controllers.
• Restart the computer. Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

If the issue persists, download the latest USB drivers for your Surface Pro 2.

If you need further assistance, let us know.