Windows 10: USB devices seen in Device Manager but not "installing drivers"

I recently had a spill and had to replace both my mouse and keyboard. I replaced them with the exact same make and model but both are not installing to work in Windows 11. They both work fine when connecting to my Windows 10 PC however. Is there any easy solution to this issue without reinstalling Windows 11 I did this before and it worked but do not necessarily wish to this again. This issue is not limited to my mouse and KB, it also effects USB sticks/drives as well, where once they worked they will not anymore.

:)

 

USB sound/midi device not recognized

I have a Technics PR804 keyboard attached to my Windows 10 laptop through USB. I've installed the drivers that came with my keyboard by entering compatibility mode to Windows ME, but the device manager won't recognize the hardware when it's turned on and
plugged into my laptop. I've seen instructions online indicating that device manager should identify the keyboard as a sound device, and that I should be able to choose folder location for correct driver, but can't complete this step as device manager does
not list the keyboard as an available device.

Any suggestions?

 

Device Manager Un-Hiding Hidden Devices

When you connect a plug and play device, Windows Plug and Play manager detects it, finds and installs the driver. Device Manager lists the device with a solid icon.

The driver is only removed when you uninstall the device, not simply by disconnecting the device. When the device is disconnected, its driver is still installed. By default, Device Manager only displays connected devices. When you show hidden devices, note the Bluetooth icon you see is semi-transparent (not opaque). That indicates a "non-present" device. Sometimes also called a "ghost" device. The driver is still installed but the device is not currently detected (i.e. not connected).

Device can be disconnected when

• Device unplugged (e.g. removing a USB device)
• Turning a device OFF
• Disabling the device in BIOS (then windows won't detect it) or
• Device failure

So

• Check BIOS as suggested
• Check board connections
• Can b/t be turned off by a switch? or keyboard combination?

Also possible the b/t h/w failed

 

USB devices have yellow marker in device manager under 'Other devices'

Hi Roger,



Thank you for posting your query in Microsoft Community. Let me help you.

• 
  What is the make and model of your devices?
  

I suggest you to perform the following troubleshooting steps and check if it helps.

Method 1: Hardware and Devices Troubleshooter.

I suggest you to run hardware and devices troubleshooter and check.

• 
  Press the Windows + X,
  and click on Search.
  
• 
  Type troubleshooting and select
  Troubleshooting.
  
• 
  Click on Hardware and Sound and select
  Hardware and Devices
  
• 
  Click on Next to run the troubleshooter
  

Method 2: Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• 
  Go to Device manager in control panel.
  
• 
  Select Device manager and a Device Manager window will pop-up.
  
• 
  Double Click on USB Controllers to expand.
  
• 
  Right click on the USB Controllers that is listed and select Update.
  

I hope the information helps. If you need any further assistance, please feel free to contact us again. We will be happy to assist you accordingly.