Windows 10: USB drive losing sync

Discus and support USB drive losing sync in Windows 10 Drivers and Hardware to solve the problem; I have a WD passport 1TB usb drive I use for backup with Acronis True Image (purchased) backup software that keeps losing connection to my system. I... Discussion in 'Windows 10 Drivers and Hardware' started by harris128, Mar 24, 2017.

  1. harris128 Win User

    USB drive losing sync


    I have a WD passport 1TB usb drive I use for backup with Acronis True Image (purchased) backup software that keeps losing connection to my system. I get notifications in the notification center icon. Anyone know if there is a fix for this? I have two accounts on my system, personal & work both with admin rights.

    Thanks for any help provided,


    :)
     
    harris128, Mar 24, 2017
    #1

  2. I was blocked from using my laptop

    Download the ISO on another computer, put it on a USB drive, boot the computer from the USB drive, format (you will lose all your data and applications), install win 10
     
    ZigZag3143 (MS -MVP), Mar 24, 2017
    #2
  3. sync to usb

    Windows media player use to allow a sync to a usb drive but with my installation of windows 10 it no longer allows that to happen. Is there a way to sync to a usb drive with groove music? I use the usb in my auto stereo and the media player was great
    for doing that.
     
    mikeowhite, Mar 24, 2017
    #3
  4. USB drive losing sync

    Wish I could help. I've got a WD Elements Ext Drive (USB connection) that Windows keeps disabling when I burn a CD/DVD. And Device Manager tells me they two devices are working properly.

    Good luck.
     
    Wiley Coyote, Mar 24, 2017
    #4
  5. simrick Win User
    External hard drives are notorious for having their internal PC board fail, even though the drive itself may be in good shape. I have had several fail, and pulled them apart, hooked up the drive directly and all is well. Then I buy a new external case and put the drive in that.

    Unfortunately, WD, (as a cost save), now solder their drives directly to the internal PC board, so once your board fails, you can't get your data off the drive.


    USB drive losing sync [​IMG]



    I would replace it ASAP before you lose access to your data completely.
     
    simrick, Mar 24, 2017
    #5
  6. Does this happen while you are using the drive for backup or during periods of inactivity?

    Ken
     
    Caledon Ken, Mar 24, 2017
    #6
  7. harris128 Win User
    Ken,

    This only happens during periods of inactivity, never when I am using the drive to backup my data.
    harris126
     
    harris128, Mar 24, 2017
    #7
  8. USB drive losing sync

    So I'll bet it is a power setting. The drive shuts down and windows "helps" to save the world by shutting something down.

    So I would start with power settings in Windows, like "USB selective suspend" and or Hard Disk activity. I would also search through some of your drivers looking for Power Management tabs once you click properties. You will find in Network adapters for sure and some of the USB drivers.

    Next I would see how you can manage from the WD end. Read one article from them that said you can't manage, nice.


    Ken
     
    Caledon Ken, Apr 5, 2018
    #8
Thema:

USB drive losing sync

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