Windows 10: USB driver rollback

Hello, I have an MP3 player that is not being recognized by my computer ever since a USB 3.0 extensible host controller driver update on 03JUN20. The roll back driver option is grayed out, and I can't seem to find an old version of this driver anywhere. Can anybody tell me where to find this?

:)

 

Touchpad missing from Device Manager - Toshiba Laptop Elan driver

Since the troubleshooting provided above didn't work and no available updates for your drivers, we suggest that you rollback a driver.

To rollback the driver, we suggest that you follow the steps below:

• Press Windows + R on the desktop screen.
• Type devmgmt.msc and hit enter.
• Expand the category you want and right click on the driver and select properties.
• Navigate to driver tab and click on RollBack driver.

We also suggest that you contact your manufacturer for the option and suggestion that they can provide for this issue.

Let us know if you require further assistance.

 

I Need SM-USB 007 Driver

Hi,

Thank you for your reply.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your USB. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

Method 2.

Try updating the latest USB devices from the manufacturer's website and check if the issue persists.

Follow the steps to update the USB drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the USB driver.

c. Right-click on the USB and click on Update driver software.

d. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

cannot detect USB-C port

Hi kuang801,

Getting the error was not migrated due to partial or ambiguous match usually appears when an incompatible driver has been installed or trying to be installed on your PC. To work around this problem, please check out the following suggestions:

Suggestion 1: Rollback device driver.

• Open Device Manager.
• Double-click on the device for which you want to rollback the driver.
• Click the Driver tab and then click Roll back driver.
• Follow the on-screen instructions.

Suggestion 2: Uninstall device driver.

• Open Device Manager.
• Right-click the Unknown USB device and click Uninstall. Make sure to check the box for
  Delete the driver software for this device.
• Restart your computer.

If the issue still persists after doing the above steps, then it would be best to download and install the latest driver software from the device manufacturer's website.

Let us know the result so we can further assist you if needed.

Regards.