Windows 10: USB ethenet constantly drops connection

I have a Dell Inspiron running W10 64bit and am trying to use an Anker USB to gigabit ethernet adapter.


It CONSTANTLY drops connection repeatedly for no reason!


The interval between dropouts can be 30 minutes or more when idle, or every few seconds when active.


I've tried various drivers, various IP settings, have disabled energy efficient ethernet, stopped all the USB components from being powered down to save energy and nothing is helping.


It's definitely not a hardware problem as it works fine with Windows 7 Systems.


Everything is completely up to date and virus/malware free.


Any ideas? This is driving me absolutely insane!

:)

 

ethernet connection

I am having trouble with my ethernet connection with my windows 10 laptop. the ethenet connection suddenly drops and then connects to the wifi which i do not want to do. it does this constantly and my internet is working fine and the ethernet cable im
using also. how can i fix this?

 

Ethenet not identifying connection.

Hi Brad,

Thank you for responding with the status of your issue. We appreciate your interest in resolving the issue.

As the above troubleshooting steps didn't resolve the issue, let us few of the below steps and check if it helps you with the issue.

Step 1: Perform Reset WINSOCK entries to installation defaults
and check if it helps.

• Open the Windows Start Screen or
  Start Menu and type cmd in the search box.
• Right-click Command Prompt or
  cmd in the search results and select Run as Administrator.
• Type netsh winsock reset in the Command Prompt window and press
  Enter. Wait for Windows to finish resetting your Winsock configuration.
• Reboot your computer.

Step 2: I suggest you to Disable Proxy Settings

Windows Store apps won't work properly if you are using a proxy server. You may disable the proxy server and check.

Follow the below steps.

• Press Windows Key + R to open
  Run command, type inetcpl.cpl.
• Under Internet Options, go to
  Connections tab.
• c. Click on the LAN Settings button.
• Then uncheck the option Use a proxy server for your LAN.
• Click Apply.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Ethenet not identifying connection.

Hi Brad,

I realize the inconvenience you are facing in accessing the internet connection on your computer. Do not worry we will help you with this issue.

Provide us additional information:

• Do let us know the make and model of your computer?
• Were you able to see any error code/ error message with this issue?

This issue might have occurred due to corrupted/ outdated network drivers/ internet services etc.. Let us try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if the Airplane mode is turned on. If so turn it off and check.

• Press Windows key, click on Settings
  from the left pane.
• Click on Network & Internet.
• Under Airplane mode turn it off and check.

Step 2: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all.
• Click on Network Adapter Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 3: Try to clear the DNS cache.

• Click Start, and then type
  cmd in the Start Search box.
• Right-click cmd in the
  Programs list, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click
  Continue.
• At the command prompt, type the following line, and then press ENTER:

• 
  ipconfig /flushdns
  <PRESS ENTER>
  
• 
  ipconfig /release
  <PRESS ENTER>
  
• 
  ipconfig /renew
  <PRESS ENTER>
  

This usually clears up any issues that might be occurring.

Reboot your PC and try to connect to the internet through the troubled apps again.

Step 4: Check the following services are enabled.

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Check if these services are enabled:
  
  - TCP/IP NetBIOS Helper service
  
  - Wireless lan
  
  - DHCP
  
  - DNS Client
  
  - Function Discovery Resource Publication
  
  - SSDP Discovery - UPnP Device Host
• To start the service and set it to automatic, follow these steps:

• 
  Right-click each of the services listed above and click on Properties.
  
• 
  Click the General tab, and then, next to Startup type, select Automatic.
  
• 
  Click Apply, and then click Start.
  

Restart the computer and check if the issue persists.

Hope it helps. Reply to the post with an updated status of connecting to the internet for further assistance.

Thank you.