Windows 10: USB external hard drive not migrating

Ok i have looked and tried every solution that I can find. My external hard drive- NAND USB2DISK USB Device is showing as Not migrated due to partial or ambiguous match. I have done the device manager step, it shows up however states it is running properly and no updates are needed but it does not show in my file box. This is an image of what I am seeing. How do I fix this? ox.

:)

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.

 

hard drive 'not migrated' as external storage

I recently upgraded the hard drive in my Sony Vaio, and bought a plug-n-play case for the old one to use as a standard external hard drive. When I plug it into the USB port, it comes to life (disc spinning, etc.) but never shows up in windows file explorer.
When I do a little digging, it's listed in the device manager as a usb storage device but says 'device not migrated'.

I've gone through the 2 standard responses I've found posted here about uninstalling the device and checking for hardware changes, as well as running the device troubleshooter. I need to know if it's something with the old hard drive causing problems, or
something with Windows 10. There's no data on the drive to be concerned with, so if it's just about formatting that's no problem- but I can't format if it won't recognize the drive in the first place!! help...?

 

External hard drive not recognised

Hi twynog,

The issue that you're experiencing with the external hard drive might be due to some missing Windows hardware or software updates. To help you in resolving this, you may follow the steps below:

Method 1: Uninstall and then reconnect the external hard drive - this method resolve issues where the currently loaded USB driver has become unstable or corrupt.

• Select Start, type Device Manager in the Search box.
• Select Device Manager from the returned list.
• Select Disk Drives from the list of hardware.
• Press and hold (or right-click) the USB external hard drive with the issue, and select Uninstall.
• After the hard drive is uninstalled, unplug the USB cable.
• Wait for 1 minute and then reconnect the USB cable. The driver should automatically load.
• Check for the USB drive in Windows Explorer.

If method 1 doesn't work the way it should, you may proceed to other steps provided in this
article.

Do get back to us if you need further assistance.

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