Windows 10: USB external SSD will not show after moving PC

turned off PC moved it and now USB external SSD will not show

:)

 

after save files on USB external SSD show folders but no files there

Please need help I save all my files from laptop on USB external SSD ( I format whole my laptop ) next day I look my USB external SSD and it show folders there but No files, any suggestion what I can try to see my files? thank you

 

External SSD not showing up anymore

Hi,

I was moving some files in my external SSD when it completely froze and windows explorer was not responding. I restarted the task and the ssd was gone.

I turned off and on the pc, in the device manager I updated the device and scanned for hardware changes, I can see the device there, but I cannot do anything with it.

Any suggestion?

Thanks

 

External SSD recognized as HDD in Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand your query related to External SSD showing as HDD when connected to the PC using USB 3.0 port. For further clarity on the issue, please respond to the questions below.

1. Have you tried connecting the SSD to any other PC?
   
2. Are you using any converter to connect the SSD through USB 3.0 port?
   
3. Are you using a RAID configuration?
   

I have researched on your query and found that the SSD that you are using is an internal SSD drive, in this case I would suggest you to try updating the Intel Rapid Storage drivers from the

intel website and see if that helps.



In addition, this issue can occur if the SSD is connected to a SATA controller that is identified as RAID (SCSI). I would suggest you to try connecting the SSD to a SATA port that uses AHCI controller such as Intel SATA controller/chipset.



Please get back to us with the detailed information to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator