Windows 10: USB flash drive not seen by file managers at start up

When I start my desktop computer with a USB flash drive inserted in either of the case's top front two USB 3.0 slots, neither Windows Explorer nor XYplorer (my main file mgr) recognize it, even after refreshing. But after pulling it out and reinserting, they do. How do I go about figuring the source of the problem? There is another USB 3.0 header on the ASRock Z97 Extreme6 mobo, but it has a broken pin, which led to using the unused one. Win 10 Pro x64 1709. Thanks,

:)

 

open USB

Hello,

When using a USB flash drive, no additional cables or adapters are required. To answer your query, you may refer to the steps below on how to open a USB flash drive:

• Plug your USB flash drive into an available USB port on your computer.
• The drive will appear as a removable disk and will bring up a window showing the memory stick is now seen as a drive on your computer.
  You will also get a menu or options to use the device.
  
• Select Open folder to view files.

For further queries, feel free to post back.

 

Message on Screen after creating bootable WIn 10 USB flash drive using Media Creation Tool?

Hi,

I created a Windows 10 bootable USB flash drive using the instructions on this site. After the download finshed, it verified and then created the Windows 10 installation media. The next screen was Your USB Flash Drive is Ready so I clicked on the Finish tab.
A screen then showed briefly saying something along the lines of Cleaning Up Files...This may take several minutes. After five seconds the screen disappeared. Are you supposed to remove the USB flash drive as soon as that screen has disappeared or are you
supposed to wait several minutes to see if another screen comes up to say the Clean up of files process has finished? I wasn't sure what to do? Has everybody else seen this Cleaning Up files screen?

Thanks

 

Maybe uninstalling all USB flash drives will resolve the issue.

1. Please type Devmgmt.msc into Start Menu and press Enter key to open Device Manager.

2. From Device Manager expand Disk drives.

3. From Device Manager menu bar click View and click Show hidden devices.

4. Under the Disk drives one at time right click USB flash drives and select Uninstall.

5. Reconnect your flash drive to install new driver for it.

Reboot to check if issue resolved.

 

Run my favorite program USB Device Tree Viewer . Then plug in the USB drive to see if the device is detected at all.

If not, then I would check the physical connection. Does this happen with all devices, including 2.0 devices?

If it does show up then save the report - File->Save report from selected item. Then plug in the device again in the same port so that Windows does detect the drive. Save the report again and compare them to see if there's any difference.

 

I always thought....that the USB drive, being portable is not meant to be left in and used on a permanent basis as there is no code/firmware for it to do so. I could be wrong.

 

FreeBooter: I didn't realize it at the time of the OP, but the problem applies only to the behavior of a specific PNY USB 3.0 flash drive, whether in a 3.0 or 2.0 port. A different USB stick, a Patriot, shows on boot. Back to the PNY, in Disk Drives it shows, or showed until I deleted it. Having done that and rebooted, the file manager behavior for it is still the same; i.e., it's seen after being reinserted. However, it no longer shows in Disk Drives, whether plugged in at boot or after reinsertion, and no new hardware is found, so no driver to install. The current list is below. The "USD DISK 3.0 USB Device" was there when the PNY was, and it's driver is current.

PolarNettles: Did you check the link you offered? There have been changes re Tree Viewer.

Plankton: Permanent??

 

What changes are you referring to? It looks the same to me.

 

At the site you link, the Tree View links are just code to use with win 1607. And the other link on that page goes to an MS USB View page, where it's described as part of Windows Debugging Tools. But in those I can't find anything called USB View or that suggests that. I assume you have a lot more familiarity with these tools than I do.

 

The download link is at the top of the page - USB Device Tree Viewer

 

Thanks for clarifying that. See the screenshots below: left by the arrow is immediately after reboot and right is after reinserting the USB stick. What does "set address failed" specifically mean? Thanks,

 

Can you save the report (File->Save report from selected item) in both the good and bad cases and attach them to this thread?

 

This basically means that the Windows USB driver reported some error communicating with the device and couldn't even get the descriptor.

Unfortunately, I haven't found any documentation from MS about what exactly the CM_PROB_FAILED_POST_START error means during this phase.

Since it looks like your USB controller drivers are up to date and this only happens with one device, I'd say it's a device problem. Does this happen if you plug in the USB drive into another computer?


Code: +++++++++++++++++ Device Information ++++++++++++++++++ Device Description : Unknown USB Device (Set Address Failed) Device Path : \\.\usb#vid_0000&pid_0004#5&326c0cbc&0&17#{a5dcbf10-6530-11d2-901f-00c04fb951ed} Device ID : USB\VID_0000&PID_0004\5&326C0CBC&0&17 Hardware IDs : USB\SET_ADDRESS_FAILURE Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0027 (GUID_DEVCLASS_USB) Driver Inf : C:\WINDOWS\inf\usb.inf Legacy BusType : PNPBus Class : USB Class GUID : {36fc9e60-c465-11cf-8056-444553540000} (GUID_DEVCLASS_USB) Interface GUID : {a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE) Enumerator : USB Location Info : Port_#0017.Hub_#0004 Manufacturer Info : (Standard USB Host Controller) Capabilities : 0x64 (Removable, SilentInstall, RawDeviceOK) Status : 0x01806400 (DN_HAS_PROBLEM, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER) Problem Code : 43 (CM_PROB_FAILED_POST_START) Address : 17 Power State : D3 (supported: D0, D3, wake from D0) ---------------- Connection Information --------------- Connection Index : 0x11 (17) Connection Status : 0x02 (DeviceFailedEnumeration) Current Config Value : 0x00 Device Address : 0x00 (0) Is Hub : 0x00 (no) Number Of Open Pipes : 0x00 (0) Device Bus Speed : 0x02 (High-Speed) -> not true, see below in Connection Information V2[/quote] Also, I notice that port 15 has some error (indicated by yellow bangs in usbtreeview). It's there in both the good and bad cases so I don't think it's related to the flash drive issue, but do you have some device plugged into that port?

Code: =========================== USB Port15 =========================== Connection Status : 0x03 (Device general failure) Port Chain : 3-15 ======================== USB Device ======================== DriverKeyName : ERROR_INVALID_PARAMETER ---------------- Connection Information --------------- Connection Index : 0x00 (0) Connection Status : 0x03 (DeviceGeneralFailure) Current Config Value : 0x00 Device Address : 0x00 (0) Is Hub : 0x00 (no) Number Of Open Pipes : 0x00 (0) Device Bus Speed : 0x00 (Low-Speed) ---------------------- Device Descriptor ---------------------- bLength : 0x00 (0 bytes) -------------------- String Descriptors ------------------- none[/quote]