Windows 10: USB Headset not being recognized

I recently bought an Arcus 150T gaming headset. When i plugged it into my laptop i heard a noise as if someone was repeatedly tapping on the outside of the headset. The headset itself is not being recognised and isnt outputting any forms of audio but the rgb on the headset is showing like normal. If i reconnect the headset to my laptop, audio will play for a fraction of a second and then cease. Dangling the usb header also triggers some of the tapping noises as well. Any help would be appreciated.

:)

 

Headset mike not recognized - can't open Audio Manager

You could try going into settings and running the 'Troubleshooter'. Although this might not work as I think it may be a software/driver issue.




Ah okay. I have had a look at the manufacture Nubwo, and there doesn't seem to be any official drivers or software listed.

Thus I would suggest we try and uninstall everything related to the headset, and then let everything install automatically, as it had done on the other desktop (assuming everything was automatically configured, and it just worked).

1.) See if you can first remove the Realtek Audio Manager 1.0.0.222 software by uninstalling it.

• Settings > Apps > Click on the app and select 'Uninstall.'

2.) After that right click on Start menu (*Start) and select 'Device Manager'

• Under the 'View' tab, select 'Show hidden devices'
• Then click on the arrow before 'Sound, video and game controllers' as well as 'Audio inputs and outputs' (this should drop down to reveal a list of audio drivers and headsets)
• I can help you with which driver (in relation to your headset) to uninstall, if you post back with a screenshot.

Optional.) Or if you are comfortable with knowing which driver to uninstall, then do so

• Right click on the driver name > Uninstall (Check 'delete software for this device'). Perform a restart and plug the headset back in.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Headset problems

Hi Ricky,

We'd like to verify a few information regarding the problem you encountered with your USB headset.

• Is this the first time you're trying to install or connect your USB headset to your computer?
• Have you tried connecting it to a different USB port on your computer?
• When you connected your headset, did the PC recognize it?

To help us isolate and address the issue, we suggest that you perform the hardware troubleshooter. Follow the steps below:

• Open your Control Panel.
  
• Under System and Security, click Find and fix problems.
• On the left pane, click View all.
• Click Hardware and Devices.
• Hit Next and follow the on-screen instructions.

Update us with the result so we can further assist you.

Regards.