Windows 10: USB keyboard only working in BIOS and recovery environment

ive recently only gotten my computer out of the windows automatic repair loop but whenever i access windows 10 now my keyboard won't work, even though it works fine in the recovery environment.

:)

 

Windows 10 Keyboard and Mouse not working

Hi,

There's a possibility to by-pass the error message "System restore did not complete successfully through safe mode. However, since you cannot access safe mode, we suggest that you run the System File Checker tool and DISM through command prompt in Windows
Recovery Environment. Here are the steps on how to do so:

• Use your USB to boot into Windows Recovery Environment, then click on Advanced options.
• Choose Command Prompt, then copy and paste these commands one-by-one.
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  
  sfc /scannow
• Once done, close the Windows Recovery Environment or continue to boot your computer.

Let us know if the mouse and keyboard worked after.

 

Missing Recovery Environment

Hi Alan,

Here is a link containing several useful suggestions to help you recover Windows 10. Since the error message that you got tells you to insert your Windows installation or recovery media. We suggest the perform the steps listed under
Use a recovery drive to restore or reset your PC or you can also follow the steps under
Use installation media to restore or reset your PC. Please see the link below for more details:

Recovery options in Windows 10.

Regards.

 

Mouse/Keyboard work in BIOS, they do not work once computer boots

I have been using computers for over 25 years now, and I have never run across a problem like this. Backstory: I built my current PC about a year ago. Everything worked perfectly until about 5 days ago. At that point, it needed to restart. I restarted it, and upon boot neither the mouse or keyboard would respond. I tried a different mouse and keyboard, they did not work either. I tried both of the mice and keyboards with another PC, and they worked fine. This absolutely rules out the problem being the inputs.Then, I noticed that the mouse and keyboard do work in BIOS. However, after exiting BIOS and booting, they stop responding altogether. I have gone into system recovery countless times and tried literally every recovery option listed, to no avail. Any suggestions to help would be GREATLY appreciated. For the past 5 days I have literally had a $3000 paperweight.